Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83954 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 22, 2016 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kept me posted on arrival time and professional, friendly tech. Thank you

Report a concern   January 22, 2016 — Rated 10 out of 10 by Michael Cruz. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No perfumes or strong scents. Carpets stay cleaner longer. Associate was very thorough and customer friendly.

Report a concern   January 22, 2016 — Rated 9 out of 10 by Rochelle . Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service all stains removed

Report a concern   January 22, 2016 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was professional and courteous. We are very pleased with the carpet cleaning that he conducted. We are interested in learning more about the hardwood floor services that Zeroez offers for our home.

Report a concern   January 22, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

agitator bush and highpressure steam delivery system

Report a concern   January 22, 2016 — Rated 9 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was quick and efficient, and the carpets didn't take forever to dry afterwards

Report a concern   January 22, 2016 — Rated 5 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were promised a $50 gift card but didn't get it. We signed the iPhone but never got the receipt. We never heard from a human afterwards to find out how things went.

Report a concern   January 22, 2016 — Rated 9 out of 10 by Mark Mcdonald Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue

Report a concern   January 22, 2016 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no soap is left in my carpet. Every technician has been helpful, professional, and they do a great job.

Report a concern   January 22, 2016 — Rated 9 out of 10 by Dennis Reid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was hoping for select stains go away! Well got most but not all. Excellent customer service associate.

Report a concern   January 21, 2016 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   January 21, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley was very professional and did an excellent job.

Report a concern   January 21, 2016 — Rated 9 out of 10 by Sharon Croucher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work was done quickly and staff was very friendly and professional. Would definely recommend to others.

Report a concern   January 21, 2016 — Rated 10 out of 10 by T.K.V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees are professional and friendly and the service is good.

Report a concern   January 21, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Using water only. Was there ahead of time. Our service tech, Jimmy was great. Very nice, knowledgeable, and did a great job.

Report a concern   January 21, 2016 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price as quoted....no pressure for extras

Report a concern   January 21, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of employees

Report a concern   January 21, 2016 — Rated 5 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Don't seem like you are in a rush to get done. My guys were falling all over themselves to hurry up. Don't advertise that carpet will be dry before associates leave. It took 4 hours for my carpet to dry in the first area they were in.

Report a concern   January 21, 2016 — Rated 10 out of 10 by Karen Ladd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician, great results

Report a concern   January 21, 2016 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The zero residue concept is much healthier than a lot of carpet cleanings. No toxic residue left for my pets. Great customer service. Our technician was very thirough.

Report a concern   January 21, 2016 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and friendly service

Report a concern   January 21, 2016 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great after cleaning and there is no odor.

Report a concern   January 21, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love the quality of your service and the promptness and professionalism of your people. They are friendly but professional at the same time. They were running a little late but we were promptly notifed before the appointed time and kept informed as to when they would be here. We always call Zerorez for the cleaning of our flooring and fabric needs

Report a concern   January 21, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly, gives extra life to 10 year old carpet

Report a concern   January 21, 2016 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very little wet down time. Nice, friendly, and hard working tech people. He made sure I was completely satisfied before he left.
Name removed

Report a concern   January 21, 2016 — Rated 10 out of 10 by John Dillon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgable and did a fantastic job. My home is spotless. My only very small suggestion would be I wish the spray was a fragrance. Not really floral but just a clean smell. But like I said this is not really a complaint, just a suggestion.
I am truly satisfied with the job and will contact your company again. Thank you

Report a concern   January 21, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe and they work!

Report a concern   January 21, 2016 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic cleaning products

Report a concern   January 21, 2016 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Corey was the technician and he was great. He was friendly, informative and neat. It was a great experience.

Report a concern   January 21, 2016 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very helpful.


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