Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83956 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 29, 2016 — Rated 5 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

House smelled 24 hours later. Have all windows open, ceiling fans and exhaust fans running. A deordorizerneeds to be used to freshen the air.

Report a concern   January 29, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, explained everything.

Report a concern   January 29, 2016 — Rated 10 out of 10 by Robert Mattox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, no soap residue. Liked the tech that came to my house.

Report a concern   January 29, 2016 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no one else has them, looking at them you know they work,they show you care. Thanks.

Report a concern   January 29, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleaning process. The carpets are left clean and soft!

Report a concern   January 29, 2016 — Rated 9 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There were environmental friendly.

Report a concern   January 29, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

pricing, availability, courtesy

Report a concern   January 29, 2016 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and reasonably priced. Your technicians are always reliable and friendly

Report a concern   January 29, 2016 — Rated 10 out of 10 by V.M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly knowledgeable service tech. Arrived early/on time, was very professional, did a great job, minimal disruption to our work day at the office.

Report a concern   January 29, 2016 — Rated 10 out of 10 by Angela Arias Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jimmy was great! Explained everything thoroughly and did a great job!

Report a concern   January 29, 2016 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived as scheduled. He explained the process thoroughly. He took his time and actually cleaned my carpets. His attention to detail was outstanding.

Report a concern   January 29, 2016 — Rated 2 out of 10 by Y.I. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First time using zeroes after hearing tons of radio commercials. I got a quote from a supervisor over the phone but the technician that came out tried to change it. Then he pulled out my original quote after I refused to take his quote. Not good business. Hasty job on my stairs. Still dirty. One person came out to do a 2 man job. Other than that I like the fast dry. Thanks

Report a concern   January 28, 2016 — Rated 9 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly and good service

Report a concern   January 28, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like that no shampoo is used.

Report a concern   January 28, 2016 — Rated 10 out of 10 by Dale Powrie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were very good at what they did. All our carpets and rugs look beautiful!! They were friendly and very helpful.

I will definately recommend them to friends!

Report a concern   January 28, 2016 — Rated 10 out of 10 by Ada Brook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job.very nice boys Robert and Carlos. Know their cleaning.

Report a concern   January 28, 2016 — Rated 8 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

SOME OF MY STAINS THAT WERE NEW AND FOOD WERE NOT REMOVED. THE TECH WAS WONDERFUL AND VERY PROFESSIONAL.

Report a concern   January 28, 2016 — Rated 10 out of 10 by Mary Jansen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith was the most awesome technician I have ever had in all my years with Zerorez. He did the most thorough job ever. It is hard for me to believe that my old carpets look this new again. It was his attention to detail that made the difference. Some in the past have been in a hurry. He took his time and really cleaned my carpets. He is to be commended please!!

Report a concern   January 28, 2016 — Rated 10 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was exceptional. He was eager to give the best service.

Report a concern   January 28, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mr. Sennett was great!

Report a concern   January 28, 2016 — Rated 10 out of 10 by Traci Bernard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darnell had wonderful customer service!!

Report a concern   January 28, 2016 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea of no detergents. Carpets seemed cleaner and fresher than with other services.

Report a concern   January 28, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Corey did a wonderful and fast job cleaning and sealing my tile. He came on time and was a nice person to have working in my house.

Report a concern   January 28, 2016 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It look good after.and he was very professional and very knowledgeable. Help me with something I should do. He was on time And a very nice person.

Report a concern   January 28, 2016 — Rated 9 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product and service professional offered good advice separate from the Zerorez service. I appreciated this very much.

Report a concern   January 28, 2016 — Rated 0 out of 10 by M.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

No status on rug that was picked up almost 3 weeks ago.

Report a concern   January 27, 2016 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results is a very clean carpet. The technician was obviously well trained. He did an outstanding job. He also let us know what else your company could do. We have already recommended your service to our neighbor and a friend in our old neighborhood.

Report a concern   January 27, 2016 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was clean and soft. Your technician, Darwin, was prompt, courteous and did a great job. I am very pleased with your service.

Report a concern   January 27, 2016 — Rated 9 out of 10 by K.A.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We've used Zerorez for many years. Only once have we not been satisfied and y'all did. Great job of making it right. Technicians are always nice.

Report a concern   January 27, 2016 — Rated 10 out of 10 by Johan Gonzales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

got the stains out


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