Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2016 — Rated 10 out of 10 by Greg Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and clean

Report a concern   March 9, 2016 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are reliable, on time, and do good work.

Report a concern   March 9, 2016 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

exceeded expectations, tech was personable and did a great job, will use again.

Report a concern   March 9, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, polite, and my carpet and tile is spotless!

Report a concern   March 9, 2016 — Rated 10 out of 10 by Raymond Moyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did a great job getting the stains out.

Report a concern   March 9, 2016 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came was excellent, explained everything to where we could understand and was very pleasant and kind.

Report a concern   March 9, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   March 9, 2016 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning carpets without use of harsh chemicals

Report a concern   March 9, 2016 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timeliness -Fast work and carpet looks new

Report a concern   March 9, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked your professionalism, your promptness, your efficiency, and the way
you kept me informed about the time the service man would arrive. And I like the way my carpets look now that you've cleaned them!!!!

Report a concern   March 9, 2016 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great carpet cleaning. Always clean and stains spots do not come back.

Report a concern   March 9, 2016 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there is no soap used or smelly odors.

Report a concern   March 9, 2016 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly

Report a concern   March 8, 2016 — Rated 5 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

there were some dried pet messes that were not cleaned and I'm not sure why. Have never had a problem before and I know the carpet is stained and can only come so clean but was disappointed when my mom showed me this.

Report a concern   March 8, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked and smelled so fresh and the grout cleaning sevice was AMAZING!! The technician was wonderful, kind, thorough, hard working and efficient!

Report a concern   March 8, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on our carpets! Very pleased.

Report a concern   March 8, 2016 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service techs did a Great job making our OLD carpet look and feel new again. Great job!!!!

Report a concern   March 8, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative was awesome!

Report a concern   March 8, 2016 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great after cleaning and they dry quickly.

Report a concern   March 8, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks like a new carpet.

Report a concern   March 8, 2016 — Rated 8 out of 10 by I.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were still some stains that I noticed in the high traffic areas the next day. He was very nice but I felt like he rushed thru and didnt work enough on getting the stains out. Im going to have to get the carpet cleaned again because of this

Report a concern   March 8, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use chemicals, and your great service.

Report a concern   March 8, 2016 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Franky was awesome!!!!

Report a concern   March 8, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left behind. Hardworking field staff.

Report a concern   March 8, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Manuel Pedraza was so helpful. He is genuinely kind. He listened to my concerns and then discussed the procedure. He was very diligent in trying to remove the pet stain/smell from our carpet. He is also very personable. He remembered cleaning our carpets in the past and our issues then.

Report a concern   March 8, 2016 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural, no chemicals

Report a concern   March 8, 2016 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that ZeroRez doesn't add any chemicals to my home.

Report a concern   March 8, 2016 — Rated 5 out of 10 by D.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought the drying time was suppose to be minimal, but my carpet was still damp after 12 hours. When Lamar finished & departed, the entry hall (not part of the cleaning) had puddles of water & foot prints of where he entered & left the house. I had to mop the entry after he left.

Report a concern   March 8, 2016 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the process you use for cleaning, no sticky residue. Your customer service rep, Angel, is absolutely wonderful. She was so helpful and provided very timely responses to my issues.

Report a concern   March 8, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a good job


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