Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83956 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 8, 2016 — Rated 9 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair quotes and thorough staff.

Report a concern   February 7, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was very polite and explained what he was going to do and asked if I was happy at the end of the job.

Report a concern   February 7, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are really clean and love the fast drying. Thank you

Report a concern   February 7, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service techs do not try to up-sell us and always do a quality job.

Report a concern   February 7, 2016 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are safe non chemical.

Report a concern   February 7, 2016 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly, excellent product.

Report a concern   February 7, 2016 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, prompt and professional service. Didn't try to upsell and provided the service I requested.

Report a concern   February 7, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional services and products that work

Report a concern   February 7, 2016 — Rated 10 out of 10 by Frank Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The explanation of what was being done and the visual display

Report a concern   February 7, 2016 — Rated 10 out of 10 by Carla Hustead Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue! Very friendly and informative technician.

Report a concern   February 7, 2016 — Rated 8 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

I did not get a call 30 minutes prior to my appointment.

Report a concern   February 7, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. We did have some old stains that have never come out and they were still there after the carpets dried but these were old stains no one could get out.

Report a concern   February 7, 2016 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional representative

Report a concern   February 6, 2016 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our floors were done really well by our tech

Report a concern   February 6, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   February 6, 2016 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Power of the hoses and how they leave your carpet dirt free and fast drying!!

Report a concern   February 6, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and professional and did a great job. He was a great representative of your company.

Report a concern   February 6, 2016 — Rated 5 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The prices were very high for the extras and the spots that the technician said would come out didn't so I wasted close to $600.

Report a concern   February 6, 2016 — Rated 5 out of 10 by R.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It is not a disappointment. I was very pleased with the representative. I feel friends are resistant to suggestions and let my friends make their choices which they will do anyway.

Report a concern   February 6, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, very professional

Report a concern   February 6, 2016 — Rated 10 out of 10 by I.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job was done quickly and left my carpets beautiful. Staff was friendly and he made sure I was pleased.

Report a concern   February 6, 2016 — Rated 10 out of 10 by Jean Wimberly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and feels great after cleaning by Zerorez; I like not having harsh chemical cleaners in the house. The technician was professional, friendly and moved quickly to complete the job; he also asked me if everything looked ok.

Report a concern   February 6, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zeroes did an excellent job on my carpets. The carpets were all fluffy and revived once zeroes was done!

Report a concern   February 6, 2016 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a good job

Report a concern   February 6, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps or chemicals

Report a concern   February 6, 2016 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet turned out great. KRLD promo is a good value.

Report a concern   February 6, 2016 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

When making appointment could provide more information about what is offered instead of having the technican telling the customer a he is cleaning the carpets.

Report a concern   February 6, 2016 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

courteous and knowledgeable service people. Efficient and timely work done in home.
Discounts.....I wonder why the cost of cleaning furniture is so high???

Report a concern   February 6, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains that were in our carpets are now gone! We love that zerorez doesn't use chemicals and is safe for our pets and children.

Report a concern   February 6, 2016 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brad was prompt, polite and did the great job just as I expected.


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