Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service

Report a concern   March 10, 2016 — Rated 9 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very personable and professional. My carpet was thoroughly cleaned and looks great. They came within the designated time frame.

Report a concern   March 10, 2016 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our furniture and carpet looked great after cleaning. So happy with the cleaning!

Report a concern   March 10, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was fab!

Report a concern   March 10, 2016 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians! Great service!

Report a concern   March 10, 2016 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the office called 30 minutes ahead as promised (vendors almost always forget this!) and the tech was polite, personable and knowledgeable. I appreciated the great service he provided

Report a concern   March 10, 2016 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet odor elimination products. Fantastic technicians! Bringing my ancient carpets back to life!

Report a concern   March 10, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, prompt and efficient tech.

Report a concern   March 10, 2016 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promised results and we received great results on both carpeting and tile flooring. Representatives were professional, polite and informative. I have already recommended Zeroez! Telephone representatives were helpful and polite and efficient.

Report a concern   March 10, 2016 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was great making sure all high traffic areas were well cleaned. He was very personable and accommodating to my carpet needs.

Report a concern   March 10, 2016 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product seems to worl great! My white sectional is actually white again! The young men doing the work were very professional, kind and personable. Excellent job all the way around!

Report a concern   March 10, 2016 — Rated 9 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The high quality customer service provided by the gentlemen responding to my appointment. The DFW area was experiencing severe thunder storms, hail, high winds, flooding. I was kept informed by the tech as to the driving progress to my home. They still arrived within the 2 hours arrival window. They carried out the job in a fast and efficient manner. Very courteous. A very pleasant experience. Job well done.

Report a concern   March 10, 2016 — Rated 9 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left behind.

Report a concern   March 10, 2016 — Rated 5 out of 10 by E.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My appointment was for Friday, and there was a no show. I had to call twice to see when the techs were coming. On the second call we had to reschedule for Monday.
When the techs arrived on Monday, they were professional.

Report a concern   March 10, 2016 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were courtesy and on time, and a wonderful job. My carpet looks great. I would definitely recommend zerorez

Report a concern   March 10, 2016 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   March 10, 2016 — Rated 10 out of 10 by Ray Keith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is great! I have used them twice and not only do they make my carpets cleaner than other companies with no chemicals left over, but their technicians are some of the most professional and respectful I have ever met. Highly recommend them! MLK

Report a concern   March 10, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was quick, the technicians were polite, and the carpets looked great when they finished!

Report a concern   March 10, 2016 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the purified clean water you use, no harsh chemiclas and how clean the carpet gets after a cleaning

Report a concern   March 9, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe.

Report a concern   March 9, 2016 — Rated 2 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I asked when I called if you could get a sticky glue off the carpet, which had been left by a clear plastic runner. You said yes. It is no better after the cleaning.

Report a concern   March 9, 2016 — Rated 10 out of 10 by Glen McGregor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had our carpets cleaned several times by a national carpet cleaning company for the last two years. They have never been able to get stains and odors from previous owners' pets. Zerorez was able to get all stains and pet urine out, finally! Thank you Zerorez!! We will give all of our floor cleaning to Zerorez from now on!

Report a concern   March 9, 2016 — Rated 10 out of 10 by Kim Fulton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was very professional and too time to answer all our questions .... We will definitely use Zerorez again!

Report a concern   March 9, 2016 — Rated 10 out of 10 by Angel Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pricing up front. Trust worthy and did a great job!

Report a concern   March 9, 2016 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional technicians provide great service! This was our third time to use Zerorez.

Report a concern   March 9, 2016 — Rated 7 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

There are still some stains on my carpet in several different areas.

Report a concern   March 9, 2016 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were great, very friendly, did a fantastic job!!!! Will definitely use this service again.

Report a concern   March 9, 2016 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez got our carpets a lot cleaner than the previous company we used.

Report a concern   March 9, 2016 — Rated 10 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That was the cleanest I've ever seen my rugs!

Report a concern   March 9, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, polite, competent. Good results.


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