Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83956 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2016 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, thorough and professional

Report a concern   February 12, 2016 — Rated 10 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals usef

Report a concern   February 12, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech Roland (I think was his name) was wonderful. Courteous, informative and did a wonderful job.
I think you are very expensive but maybe it won't be as much if I do it every 6 months.
I hope Roland is my tech again.
Bobette Last name removed

Report a concern   February 12, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have alwsys been very pleased with my service, but this time I had the carpet cleaned on Wednesday the 10TH AND TODAY, friday the 12th they are still quite wet in spots. to the point I can't put a door mat back on top of the carpet. In the past they dried a whole lot quicker, like on same day! technician was very courteous and professional, but I would like my carpet to dry quicker.

Report a concern   February 12, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products very effective and carpets looks great! Wonderful, friendly, professional service!

Report a concern   February 12, 2016 — Rated 10 out of 10 by Samuel Miramontes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of your products and services was excellent. The technician took his time and covered the corners so that the walls wouldn't get dirty. We would definitely recommend Zeroes and use them again.

Report a concern   February 12, 2016 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house smells clean and fresh when the cleaning is finished. Carpets look great for sometime afterward.

Report a concern   February 12, 2016 — Rated 8 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower prices

Report a concern   February 12, 2016 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daryl was extremely professional and did an excellent job!

Report a concern   February 12, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is so clean.

Report a concern   February 11, 2016 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green friendly.

Report a concern   February 11, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work ethic and great results.

Report a concern   February 11, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That it dries quickly, no smells. Cory,the tech was very knowledgeable and explained the process in a way that I understood.

Report a concern   February 11, 2016 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, good job

Report a concern   February 11, 2016 — Rated 10 out of 10 by David Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representative was knowledgeable and friendly. He did a very thorough job. We are very satisfied and will use Zeroex again.

Report a concern   February 11, 2016 — Rated 10 out of 10 by Todd Gibson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cody was very customer service oriented! He took a lot of time making sure all the stains out of my carpet! He asked me if I had any questions. He explained why there was so much soap coming out of my carpet. A while ago I do use a competitor. Well I have been a loyal customer for a couple years, soba still coming out. Cody was very professional! Cody took great pride in doing his job! Cody had a smile on his face and I could tell that he was a hard worker :-)

Report a concern   February 11, 2016 — Rated 0 out of 10 by T.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Have to replace brand new carpet due to damage from cleaning.

Report a concern   February 11, 2016 — Rated 0 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price quoted on the phone was less than half what was quoted by the technician. I felt like I was being ripped off. The technician was nice but Kiasha gave poor information. Michelle was short and rude on the phone.

Report a concern   February 11, 2016 — Rated 6 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not sure the technician vacuumed the carpet prior to shampooing. Also, the shampooed carpet was quite wet this time. He did a good job overall.

Report a concern   February 11, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were available at very short notice, and they did a great job.

Report a concern   February 11, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great tech, did an excellent job. Darwin is exceptional

Report a concern   February 11, 2016 — Rated 10 out of 10 by L.A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys who came out where very knowledgeable and kind. I really appreciated how they took the time to explain the process and all the other services offered.

Report a concern   February 11, 2016 — Rated 7 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

we should get the gift certificate at time of service, no i won't have in time for v-day

Report a concern   February 11, 2016 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleanliness of carpet and tile. Care in cleaning.

Report a concern   February 11, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first time to use Zerorez, and I was very pleased with everything. The technician was at my home during the hours I had been told, and he did a very good job which included some very stubborn pet stains. He was very professional and informative regarding the process. Also, the person who made the appointment was efficient and informative. I would definitely recommend Zerorex.

Report a concern   February 11, 2016 — Rated 10 out of 10 by Jerry Glomski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Tech. Jimmy was outstanding and very knowledgeable about his job willing to go that extra mile for the customers needs. I will ask for him every time we need our carpets and tile cleaned.

Thank you for having such a outstanding person on your staff to represent your company.

Gerald & Glenda Glomski

Report a concern   February 11, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service, on time

Report a concern   February 10, 2016 — Rated 10 out of 10 by H.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and explanation of products before use

Report a concern   February 10, 2016 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Better results than other companies

Report a concern   February 10, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that no residue is left behind to attract more dirt.


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