Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mr Finley was so professional and incredible.
Report a concern   March 25, 2016 — Rated 6 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our main Couch did not come out as clean as I anticipated. The tech said there was nothing else that could be done... which was disappointing as that one piece cost $240. He was also 2hrs late (7pm), but understand he was back logged.
Report a concern   March 25, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It looks & feels clean
Report a concern   March 25, 2016 — Rated 4 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought the charge per gallon for pet treatment was ridiculous. Felt like a scam.
Report a concern   March 25, 2016 — Rated 10 out of 10 by Douglas Tran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduled and the work
Report a concern   March 25, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and friendly service.
Report a concern   March 25, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brad was competent and professional. Our carpeting is several years old and I am pleased with the results of your service. I will call Zerorez again for future carpet cleaning services.
Report a concern   March 25, 2016 — Rated 2 out of 10 by S.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was great and very friendly. I had heard adverstisments on the radio saying how the service made their carpets look like brand new carpet. My carpets still looked dirty. I got better service with Dalworth.
Report a concern   March 24, 2016 — Rated 10 out of 10 by Rose Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent follow-up on problems during the cleaning.
Report a concern   March 24, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind, courteous technicians. Put paper shoes on over their shoes, carpet is pristeen and they backed out of my house cleaning up after themselves. I am very pleased!
Report a concern   March 24, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, service oriented staff. Took out the carpet stain they were hired to do.
Report a concern   March 24, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free!
Report a concern   March 24, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is unparalleled! Reminder notifications and follow ups are the best. Your technicians are efficient, friendly and knowledgeable. Keep up the great work! See you in November!
Report a concern   March 24, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've had my carpets and air ducts cleaned. Both services I give a 10!
Report a concern   March 24, 2016 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and professional staff.
Report a concern   March 24, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and tile both look very good!
Report a concern   March 23, 2016 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Find new ways to remove tea stains from carpet.
Report a concern   March 23, 2016 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact there are no chemicals. I wished I had the name of the person who did our carpets. he was AWESOME!!
Report a concern   March 23, 2016 — Rated 10 out of 10 by Rodney Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets carpets clean, they stay clean, and system is good for environment
Report a concern   March 23, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy and effective
Report a concern   March 23, 2016 — Rated 9 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process cleans better using water and not chemicals than other companies we used in the past.
Report a concern   March 23, 2016 — Rated 7 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet was fairly clean, yet I have had a cleaner look and feel with other services. Also a big issue for me was thetechnician smelled so bad of cigarette smoke that the odor stayed in my house hours after he left with my supposed clean carpets. Ash tray smell does not scream "I'm clean"
Report a concern   March 23, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

SERVICE TECH WS VERY KNOWLEDGEABLE
Report a concern   March 23, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay was AWESOME! He was professional, courteous, and did a fabulous job cleaning our carpets and tile. He is great at what he does.
Report a concern   March 23, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets and tile turned out fantastic!!
Report a concern   March 23, 2016 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came when they said they would and were very professinal but friendly too
satisfied with results!!!
Report a concern   March 23, 2016 — Rated 10 out of 10 by Kathy Ewing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used before and I was very pleased!!! No soap no chemicals!! My carpets look like new!!! I will definitely recommend Zerorez to friends & family!!!
Report a concern   March 23, 2016 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prices are very good. Technicians are courteous and careful. Customer service is ready to work with rescheduling and small issues.
Report a concern   March 23, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great
Report a concern   March 23, 2016 — Rated 9 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was very pleasant and took care moving his equipment around the house. Worked really hard to get carpets clean.

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