What our clients think of us!

Everything

Easy customer service and easy to schedule

No chemical smells, carpet feels good, service men have been considerate

I will see how you do when you come out to fix what you left last time.

your technician was very friendly and did a very good job. I hope that when I use you again that he will be available to do the job.

The tech provided excellent service. No complaint there. I was just disappointed w/the appointment setting/time. I was told when I first called that it would be between 8-12 and later in the week given a shorter window of 10-12. Later told they were running late. He was not there till almost 2pm, that was ridicules. I would not be upset if they would of just told me the right time for my appt. Seems like they are trying to set up appointments. every two hours!!! People have life's and we also make appointments and keep our word. Thanks to you all we had a party at 4pm and only one of us got to go!! You really need to improve your appointment setting. I may try your business one more time just to see if you have improved if not I will sure contact the radio station and let them know my thoughts.

The worker was good. He was a trainer and did an excellent job of training and educating me on my carpet

Green cleaning.

No chemicals, friendly service.

Omid Arani has improved my perception of zerorez. He made me feel more valued as a customer. As a result my rating went from 0 to a 7.

no residue

The technician was very nice and helpful, but he also damaged my toilet and caused a leak. I notified Zerorez and sent pictures as requested and have yet to receive a response or confirmation that my email was received.

I really like the idea that there are no chemicals remaining in the carpet. And I was impressed with the professionalism of the technician who did my floor.

Conscientious and courteous technician. Results exceeded my expectations

organic and safe

My carpet is in the white color pallet so everything stands out. Carpet does not smell,it is soft. Service was excellent and listened to my request.

The guys that came to the house were very professional.

My high-traffic areas did not turn out as clean as I would have liked. They are still matted down and discolored. The carpet is not that old and I had them cleaned (by Zerorez) approximately two years ago, so I expected those areas to come clean.

Carpet looked new and feels clean

My carpets and my tile looked like new when they finished. Excellent service

tech was very thorough and professional.

Eric cleaned 2 very old and very dirty recliners!!! I feel like I can have guest to set in them!!! could be 30 years of grit, grime, ETC!!! ---- GONE!!!!!! THANK YOU

Zerorez is the best carpet cleaning service we have used. With animals and a kid, the carpet looks like it did new. We are very happy with the service.

The carpet is so clean. Stains that were embedded for a long time are gone!

Time before last I didn't have a good experience; Saturdays service was awesome. The tech was running late due to another job but Rod Gargoire did an amazing job. He was very kind, prepared, listened to my needs and exceeded my expectations. Best service I've had in my four years with Zeroerz. He should be recognized by his leadership and used as the example for new hires. If I can do a by name request next time I'll certainly ask for him. Rod did an amazing job!

Chris

Get invoicing correct. He also never did my free tile.

My carpet looks anazing. It was in pretty bad shape and I didn't expect such a good result.

Professionalism in service and performance.

Well the carpet cleaner tech did not perform a good on our Living room and Master Bedroom it did not come clean but only smelled better...actually our bedroom floor seems to look worse....My husband thinks he did use enough carpet cleaner and got tired after the first 3 room and did make an effort to get it a little cleaner than before.

Easy to schedule, great service