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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your operator was great. My only complaint is that after almost 30 hours my carpet is still wet.
It's easy to set up, clean, and great pricing.
I like how clean my carpets are when you leave and how professional your technicians are.
I loved that my house didn't smell like chemicals. Very friendly employee that checked in with me periodically.
My carpet has streaks and does not smell fresh. Also I see spots I had not seen before.
Rod Gregior did a fabulous job cleaning my sofa
The technicians are personable and do a good job.
No chemicals!
Pet safe and dries 1-2 hours.
lack of soap use, environmentally friendly, fast-drying
Good cleaning.
The service provided by Brody was outstanding. He was kind, professional, and communicated what he was going to do clearly.
Make sure all of your employees go in with a postive and determined attitude to do the best job and not negativity and uncertainty.
My service window was 3 to 5. The tech did not start cleaning my couch until 7:00. This caused me to have to miss my daughters piano practice. If you give a service window it should be met two hours after the latest time is unacceptable.
The person I spoke to initially to set up my appointment was completely ill equipped to answer questions. This is the first person a customer interfaces with at your company and sets the first impression. When the tech arrived I was told the rugs I wanted cleaned would need to be sent to the rug cleaning facility if I wanted them thoroughly cleaned. I was not happy with my experience and would not recommend it. I would expect a partial refund of the cost to compensate for the late arrival.
Carpet cleaning was successful.
Service provided as stated
The tech was very professional and highly motivated to have his product do a good job for us. The service worked very well and was pretty quick. We plan on having our other house done by these guys. So I want them back.
I like that it's green and environmentally friendly. Our carpets always look great after being cleaned. The service personnel are very knowledgeable, professional and friendly. The price is reasonable. After multiple cleanings, I trust Zerorez to clean my carpets and tile.
Professional associates and clean carpet that looks and smells new, again
I like the technique in which the carpet is cleaned.
Very professional, excellent service.
Effective and inexpensive. Darwin is a great technician.
Our floors (tile) had residue on them that we had to scrub to remove. The tile cost more than the carpets to clean- and they looked worse than before Zerorez arrived.
Cleaned broad areas and spot cleaned well-traveled pathways very well. Little to no smell, and no residue on the carpet. Were able to stretch several carpet areas that needed it and removed 'wrinkles'. Scheduling and cleaning personnel very professional and supportive.
Love there are no chemicals or soap! Your staff is always so polite and professional
But I especially was impressed with the last technician Mr. Finley! Super polite, professional and positive.
honest, great people to come out and give an honest quote before deciding to start the services
The process gets carpets clean!!! I've also had my tile grout cleaned- the result outstanding.
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Cleaned my carpets thoroughly praying they stay that way for a long while.
Do a better job cleaning pet stains.