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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kyle did an excellent job cleaning our carpets. He was personable and thorough. We will definitely ask for him again.
Everything
Carpets not cleaned well. Was in and out in 30 mins. Didn't feel like he took time to do a good and thorough job. Was very quick to leave. Not satisfied at all.
My carpets are spotless and look brand new. They are 13 1/2 years old. All the pet odors and stains are gone as well. What an awesome job!
No chemical residue left behind in the carpet. I appreciate how they were very efficient and productive while cleaning the carpet. Thanks for a job well done!
The technicians are friendly, courteous, professional and helpful. They really get your carpet clean.
No chemicals. Fast processing time. Soft carpets after cleaning.
Jimmy Ayers was my technician and he was amazing and very through. I will definitely be requesting him for our next cleaning. Very personable and eager to please his clients. Very impressive!
The service technician, Mark, who provided our services went above and beyond. The equipment functioned to its desired purpose, except his water tanks gave off a false reading of being full which shut down the system until they were emptied. This added an hour or more of time to his job. He displayed strong work ethics by not skipping corners, maintained professionalism, and patience. This was truly remarkable. Most would have showed frustration. The Zerorex system provided an amazing results. Our carpeting and furniture were left clean to the point we did not expect. All stains were removed and we are once again not embarrassed when friends and neighbors come to visit.
The gentleman was very knowledgeable, courteous and meticulous. He was genuinely concerned in my overall satisfaction.
Very informative, very professional.
The efficiency of the cleaners. I believe ours was named Cody and he did a great job.
Your customer service was great from first point of contact to the professional who cleaned our carpets.
My carpet is clean and soft!!!
Carpet looks new! So does the couch.
NO CHEMICALS.
I like the service because it's zero rez left in my carpet.
I like that Zerorez uses only water to clean my carpets and grout.
No chemical odor. Left my floor and carpet looking spotless. Impressed with the knowledge and professionalism of Cory.
No chemicals and professionalism
They did a very good job cleaning my carpets.
Space appointments correctly. I had an 8-10 am slot and he came at 10:45, now I did get a call he'd be late but I was only 2nd appt.
Super professional! We may need to call back this time because our room still has pet odor. But still very happy.
I like the process. The outcome is superior to other cleaning services.
My carpet looks amazing.
I was very happy with the service the young man was very good and I would be happy to have him in my home. I love Zerorez and would never use any one else Thanks Nora Last name removed
Professional employees. Good work and honest.
Staff is professional and does a great job explaining what the process Is, along with pricing. I've had great success with the results every time.
I am not sure if our carpet is just extra dirty but since it has been cleaned our house smells terrible. We have dogs in the house and the smell of dog carpet is better than the way it smells now. It just smells really dirty.
Excellent job recommended to others.