- Phone: (214) 372-5326
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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The work was done well and efficiently.
the man doing the work was personable, obviously intent on doing a good job and nd being certain that I was satisfied. He did a very good job.
Josh did an outstanding job, was very efficient and arrived early.
You can begin by responding to the email that I sent this morning regarding a coupon from Valpak that you did not honor. To make things right, you can honor the 20% OFF coupon in the Valpak that was presented to you employee at the time of payment!!
Floors look and feel clean and dry pretty quickly.
Service people are always friendly and polite...plus doing a good job.
the treatment looks great.
Very well informed and very polite service technician.
I have not yet had your services. They pick up my carpets tomorrow.
Very good work! The carpets look fantastic!
The price quoted over the phone was what I paid. The person who came out was very knowledgeable. Carpet was left soft and better smelling. Will definitely use them again!
Rugs are clean and dry quickly. Guys came out within a day of calling
Quick & rugs look great!
The carpet not only looks like new, but it feels like new. Soft, not crunchy.
Prompt, customer focus, knowledge.
We had the technician treat a pet urine stain and odor. The stain is gone but the odor remains. We need to have the technician come back and retreat the stain.
Great job. I thought that the man who did the first cleaning was better than the one who cleaned this week, but the job was still good.
Fast, efficient and does a great job
The result!
Your service techs are great! Edwin was very personable, courteous, and thorough.
Technicians were timely, friendly, careful with our home, and thorough. I had some spots in carpets that I could not remove as well as soil from general foot traffic. The carpets and area rugs all look wonderful now. Spots and stains are gone and it all looks fantastic. I would definitely recommend to anyone.
The carpet cleaning worked as advertised! Good result, affordable price ...
The technician was able to get 19 year old carpet to look very good.
Service technician (Shane) was great. Carpets look great.
Although I was delighted to have same day service I was greatly disappointed at what I was told when I called. I needed the carpet in one small bedroom cleaned. I was told it would cost $60. They offered pet stain service for an extra charge which I declined. I declined it again when the service tech offered it and other services. Imagine my surprise when the service tech gave me a bill for $124. So, double the price.
This is I believe our sixth time for your service and each time it has been outstanding and amazing how great your product works to lift stains and just bring the carpet back to life.
A+ job!!!Well Done Zerorez. Eric was so knowlegeable and professional.Love Zerorez...
The best carpet cleaners in the business.
I have heard about your company for years on the radio, but I felt I could clean my own carpets and get good enough results. Was I wrong!!! I will never clean my own carpets again. The young man who cleaned our carpet was so nice and he did an excellent job.
I was not home, but my husband was there and he is amazed at how clean the carpet is.
I will be calling you again for your excellent service and professional employees.
From the person who took my call when I setup my appt., the young man (Frank) who called two days before the appt. to remind me, and last but not least, and I wish I had gotten his name, but the man who cleaned our carpet.
TO START WE WERE TOLD TO EXPECT YOUR TECH TO BE HERE TO COMPLETE THE ORDER REQUEST. The day of the scheduled appt. My wife was called to inform us they wouldn't be able to complete the order. This was due to some piece of equipment was not available or broken. We had already moved furniture to accomodate the tech to stretch the carpet. Our entire schedule that day was put on hold to be here for you. Your company did offer to re schedule and a discount which helped. Your tech's are very efficient in what he did that day. The following day a young man,who was very small came out to stretch the carpet. He explained that more of the furniture would have to be moved to do it correctly. He was not equipped to do it. Also his price was well over $300.00. Needless to say I was not very happy.
Darwin was great.