Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 5, 2016 — Rated 10 out of 10 by Dave/Jamie Schroeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wooed as well as could be expected

Report a concern   March 5, 2016 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and love the results! Removed stains, cleaned carpet and even replaced a patch.

Report a concern   March 5, 2016 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean products, no chemicals

Report a concern   March 5, 2016 — Rated 10 out of 10 by Elizabeth Ray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, friendly and knowledgable staff.

Report a concern   March 5, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We made an appointment to have our air ducts cleaned. The technician informed us that they were "perfect" and didn't need cleaning. We really appreciated his honesty. We purchased new air filters, and he used two products in the ducts that we're very pleased with. Thanks!

Report a concern   March 5, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a super job. My 15 year old carpet looks like new!

Report a concern   March 5, 2016 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was understanding and knowledgeable

Report a concern   March 5, 2016 — Rated 10 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional, I love the fact that the carpet dries within a few hours of cleaning and it looks brand new. This is the first time I had my tile cleaned and I am very impressed with the grout looking brighter.

Report a concern   March 5, 2016 — Rated 10 out of 10 by Tracy Vaughn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is amazing! The service was great from Frankie and the results were even better than I thought. It's nice to not be embarrassed by my carpet!

Report a concern   March 4, 2016 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs always go above and beyond.

Report a concern   March 4, 2016 — Rated 10 out of 10 by Mercy Quachie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonably priced, qulity work and professional service.

Report a concern   March 4, 2016 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and on time!
Also do a very professional job

Report a concern   March 4, 2016 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast drying technician very helpful

Report a concern   March 4, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was fantastic. Braxton did an amazing job!

Report a concern   March 4, 2016 — Rated 10 out of 10 by Y.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far so good. I am just hoping the stains don't come back. I will let you know if they do. Otherwise y'all did a great job. Rod the technician was super friendly and had a great personality.

Report a concern   March 4, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very simple, you do a great job!

Report a concern   March 4, 2016 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was very friendly and did an outstanding job. Will request him for all future services

Report a concern   March 4, 2016 — Rated 10 out of 10 by Michael Kilburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was very professional and carpet looks great !!

Report a concern   March 4, 2016 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Perfect. Could not be better. our service provider was prompt, courteous and thorough; we are completely satisfied.

Report a concern   March 4, 2016 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, and did a very good job.

Report a concern   March 4, 2016 — Rated 3 out of 10 by K.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The crew could not get stains out of 2 carpets. The carpets are now stiff and crunchy, not soft and pleasant.

Report a concern   March 4, 2016 — Rated 1 out of 10 by S.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet got ripped up by the tech. A manager was called. He stated a tech would come out to correct the issue. I have not heard anything from anyone.

Report a concern   March 4, 2016 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, professional, and fast.

Report a concern   March 4, 2016 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked good when the tech finished...nice, clean smell, and dried pretty fast.

Report a concern   March 4, 2016 — Rated 6 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The quote given to me over the phone didn't include my stairs and it was much more expensive when a person actually got to my house.

Report a concern   March 4, 2016 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals used. was cleaned quickly

Report a concern   March 4, 2016 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technician was so nice. He was polite, friendly and did a great job. Didn't know my old carpets could look so good.

Report a concern   March 3, 2016 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Dispatch called 30 mintes vefore the tech arrived. Tech was clean cut, seemed responsible, explained process and set expectations. Friendly but not chatty and stayed on task. Carpet is Clean!

Report a concern   March 3, 2016 — Rated 4 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

there are still stains on my carpet

Report a concern   March 3, 2016 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

environmentally friendly


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