Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2016 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the purified clean water you use, no harsh chemiclas and how clean the carpet gets after a cleaning

Report a concern   March 9, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe.

Report a concern   March 9, 2016 — Rated 2 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I asked when I called if you could get a sticky glue off the carpet, which had been left by a clear plastic runner. You said yes. It is no better after the cleaning.

Report a concern   March 9, 2016 — Rated 10 out of 10 by Glen McGregor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had our carpets cleaned several times by a national carpet cleaning company for the last two years. They have never been able to get stains and odors from previous owners' pets. Zerorez was able to get all stains and pet urine out, finally! Thank you Zerorez!! We will give all of our floor cleaning to Zerorez from now on!

Report a concern   March 9, 2016 — Rated 10 out of 10 by Kim Fulton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was very professional and too time to answer all our questions .... We will definitely use Zerorez again!

Report a concern   March 9, 2016 — Rated 10 out of 10 by Angel Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pricing up front. Trust worthy and did a great job!

Report a concern   March 9, 2016 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional technicians provide great service! This was our third time to use Zerorez.

Report a concern   March 9, 2016 — Rated 7 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

There are still some stains on my carpet in several different areas.

Report a concern   March 9, 2016 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were great, very friendly, did a fantastic job!!!! Will definitely use this service again.

Report a concern   March 9, 2016 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez got our carpets a lot cleaner than the previous company we used.

Report a concern   March 9, 2016 — Rated 10 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That was the cleanest I've ever seen my rugs!

Report a concern   March 9, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, polite, competent. Good results.

Report a concern   March 9, 2016 — Rated 10 out of 10 by Greg Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and clean

Report a concern   March 9, 2016 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are reliable, on time, and do good work.

Report a concern   March 9, 2016 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

exceeded expectations, tech was personable and did a great job, will use again.

Report a concern   March 9, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, polite, and my carpet and tile is spotless!

Report a concern   March 9, 2016 — Rated 10 out of 10 by Raymond Moyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did a great job getting the stains out.

Report a concern   March 9, 2016 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came was excellent, explained everything to where we could understand and was very pleasant and kind.

Report a concern   March 9, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   March 9, 2016 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning carpets without use of harsh chemicals

Report a concern   March 9, 2016 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timeliness -Fast work and carpet looks new

Report a concern   March 9, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked your professionalism, your promptness, your efficiency, and the way
you kept me informed about the time the service man would arrive. And I like the way my carpets look now that you've cleaned them!!!!

Report a concern   March 9, 2016 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great carpet cleaning. Always clean and stains spots do not come back.

Report a concern   March 9, 2016 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there is no soap used or smelly odors.

Report a concern   March 9, 2016 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly

Report a concern   March 8, 2016 — Rated 5 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

there were some dried pet messes that were not cleaned and I'm not sure why. Have never had a problem before and I know the carpet is stained and can only come so clean but was disappointed when my mom showed me this.

Report a concern   March 8, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked and smelled so fresh and the grout cleaning sevice was AMAZING!! The technician was wonderful, kind, thorough, hard working and efficient!

Report a concern   March 8, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on our carpets! Very pleased.

Report a concern   March 8, 2016 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service techs did a Great job making our OLD carpet look and feel new again. Great job!!!!

Report a concern   March 8, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative was awesome!


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