Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2016 — Rated 9 out of 10 by J.C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great!!! Carpets cleaned well!

Report a concern   April 18, 2016 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets clean.

Report a concern   April 18, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always receive great service from zerorez, but Ali when above and beyond.

Report a concern   April 18, 2016 — Rated 10 out of 10 by Tracy Bush Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgable technician, friendly & professional. Did an excellent job.

Report a concern   April 18, 2016 — Rated 10 out of 10 by Bill Knight Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Robert, was very nice and professional. He did a great job. He explained all facets of the cleaning.

Report a concern   April 18, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals, and no smells

Report a concern   April 18, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness and friendly service.

Report a concern   April 18, 2016 — Rated 5 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like there are several spots in my carpet that could have used a little extra care! I know my carpets are bad but there were some spots that I feel like he could have gotten out better!!! I feel like since it was the end of the day he did a rush job!

Report a concern   April 18, 2016 — Rated 10 out of 10 by David Dailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the technicians. Very pleasant and they do good work.

Report a concern   April 18, 2016 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez carpet cleaning makes a difference in the look and smell of the carpets. The whole house seems fresh afterwards.

Report a concern   April 18, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a good job on our carpets and Chris did an excellent job this time! He was also so nice and friendly. Your carpet experts give us information about additional services but do not push them. We appreciate that.

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is very efficient and polite. Everything is explained before the work is done along with the cost. There are no surprises. Products are great and my carpets look new. No stains. This is the 2nd time I have used Zerorez and I am pleased again with the results. Had upholstered chairs cleaned this time too. Did a great job.

Report a concern   April 18, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was personable, polite and articulte. Work was solid.

Report a concern   April 18, 2016 — Rated 10 out of 10 by M.X.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and product

Report a concern   April 18, 2016 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Jimmy, was very nice an professional and explained everything he was doing as well as did a fantastic job!

Report a concern   April 18, 2016 — Rated 0 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Price for a small three rooms $1500? Ridiculous. Gouging is what comes to mind. Service person used broken English and looked down I stead of into my eyes. I would like to speak with a supervisor. My number is 817_726_8855.

Name removed

Report a concern   April 18, 2016 — Rated 10 out of 10 by Richard Sacy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They deliver as advertised. Carpet looks great, we are very pleased. Our service tech was as nice as they come, explaining every step he was doing and making sure we were absolutely satisfied before he left. We even invited him and his family back to our house at a later time for dinner. We thoroughly enjoyed the experience and will have zerorez back in the fall for a holiday cleaning.

Report a concern   April 18, 2016 — Rated 9 out of 10 by M.A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was very knowledgeable and courteous. Seemed to have my best interest. He recommended the lifetime filters.

Report a concern   April 18, 2016 — Rated 10 out of 10 by O.S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service clean work.Answedriving all questions.

Report a concern   April 17, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and didn't take long to dry

Report a concern   April 17, 2016 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   April 17, 2016 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees were very professional and personable. They were respectful of our house, kids, and dogs. They did a sample, invited me to check the work, before continuing the job.

However, the phone contact for setting up the service seemed to be reading everything, and couldn't tell me in her own words HOW my carpets were going to be cleaned. As the first point of contact, these people should be trained up, in my opinion.

Report a concern   April 17, 2016 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service rep that did the work was wonderful and very courteous. He was very knowledgeable and kept me informed of what he was doing. I am very happy with the service.

Report a concern   April 17, 2016 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

dry steam clean

Report a concern   April 17, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the service I received. It started on time and with attention to detail. I will be using Zerorez again.

Report a concern   April 17, 2016 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets were very clean, and they were dirty to begin

Report a concern   April 17, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemichal smell and Gregg was very professional. Loved our carpet and ceramic tile after he was done.

Report a concern   April 17, 2016 — Rated 0 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You would have to be the last carpet cleaners left in the world for me to refer you to anyone I know. When the cleaners got here everything changed, the agreement I had received over the phone was no longer good, they tried to upsell me. I would never recommend you to anyone. One recommendation to you "GET OUT OF THE CARPET CLEANING BUSINESS BECAUSE YOU DO NOT KNOW HOW TO MAKE PEOPLE SATISFIED AND YOU ARE NOT TRUE TO YOUR WORD."

Report a concern   April 17, 2016 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and not a lot of smell. Friendly

Report a concern   April 17, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got out all the dog stains that Dalworth barely tried to tackle 6 months earlier. The stains were at least 6 months old and there is not a single trace of them today.


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