Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 19, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a wonderful job. The carpets look great!

Report a concern   March 19, 2016 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were able to come out the same week I called. No chemicals. Your employee was very respectful and listened to our needs before he got started.

Report a concern   March 19, 2016 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

It may not be any of Zerorez fault. The two recliners we had cleaned still don't smell fresh. I still smell the same "sweaty" smell in them.

Report a concern   March 19, 2016 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly service, and clean carpets!! Clean fresh smell!!

Report a concern   March 19, 2016 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile cleaning was surprisingly good and the carpets looks great.

Report a concern   March 19, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job cleaning carpet, upholstery and tile.

Report a concern   March 19, 2016 — Rated 10 out of 10 by CeLinda Patrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brody did a great job.

Report a concern   March 19, 2016 — Rated 6 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was later than scheduled. I realize that he was late because of his previous appointment. Perhaps appointments are scheduled too close together. He did not finish our job until a few minutes after 7:00 p.m. Friday evening.

Report a concern   March 19, 2016 — Rated 10 out of 10 by Teresia Foreman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not chemical based and has no fragrance left. Tech was very knowledgeable and honest with what we had for him to clean for us.

Report a concern   March 19, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   March 19, 2016 — Rated 6 out of 10 by S.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Time scheduling kept changing. No one called 2 days before to give me the confirmed time window as promised when I made the original appointment. I am not happy with the carpet in the master BR. I would like someone to come out and redo 3 areas in the bedroom: next to the bed, coming out of the BR into the foyer and coming out of the BR into the master bath. Thank you.

Report a concern   March 19, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep Dominique Collier was extremely professional and did a wonderful job.

Report a concern   March 19, 2016 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job all around. Spent more time than expected and worked hard to get it right.

Report a concern   March 19, 2016 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were extremely thorough. This has been my best carpet experience and I have had carpet cleaning services done for over 40 years.

Report a concern   March 18, 2016 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning, great price, friendly technician

Report a concern   March 18, 2016 — Rated 7 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Try to be on time, call and confirm appointment times. I was told that I would get an email several days ahead to tell me the time. Never got one.

Report a concern   March 18, 2016 — Rated 10 out of 10 by Betty Dickhens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees were the best, polite, courteous and eager to please. They did a beautiful job and we have already referred your company to two of our friends.

Thanks for a great job.

Report a concern   March 18, 2016 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpet cleaning is good

Report a concern   March 18, 2016 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco-friendly

Report a concern   March 18, 2016 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The servicemen were very professional. They did an excellent job on all my carpets and tile.

Report a concern   March 18, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and willing to answer any questions I had.

Report a concern   March 18, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was amazing! He is very professional and took his time to do the best job possible . We have had our carpets cleaned by your company in the past and was disappointed with the outcome. Not this time ! Because of Ricardo, I will use your company again😀

Report a concern   March 18, 2016 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They way they clean

Report a concern   March 18, 2016 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work, fast great service

Report a concern   March 18, 2016 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were very professional and efficient. Very pleased!

Report a concern   March 18, 2016 — Rated 10 out of 10 by Donna Weaver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very nice and efficient. The carpets look like new.

Report a concern   March 18, 2016 — Rated 10 out of 10 by Mary Cazness Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!

Report a concern   March 18, 2016 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors feel clean. Service was great

Report a concern   March 18, 2016 — Rated 8 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

provide a little information on how long you need to leave the carpet before putting furniture back on it

Report a concern   March 18, 2016 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals


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