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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and courteous
Carpets and tile look great, work was done quickly, and the price was right!
The carpet of three rooms was cleaned nicely and the tech was wonderful. As he started to clean my 100 sq feet tile for free on my coupon, his tool broke and he only cleaned about 4 square feet. He stated that someone would contact me to complete this tile on the next day Saturday. I waited at home all day and even placed a call to the main number, leaving a message asking for a return call. No one ever called. I had guests to my house on Sunday who saw a small clean space in my kitchen tile that made the rest look awful. Help me!!! my phone is Phone number removed
My floors look like new, great job
Justin, my Zerorez representative, was professional from the time I opened my front door with an introduction and a hand shake. He went right to the task and did a marvelous job with care and attention. I will use Zerorez again.
Quality of your technicians.
No chemicals used. Offer affordable services. Thanks.
They were professional, friendly, and did a fantastic job on our carpet and tile!
First, the guys at Zerorez have always been actual employees and NOT contractors. Second, they seem to actually care about my needs, short and long term, when it comes to carpet care. The only reason they have ever came back to y house was for my next cleaning, not to fix a screw up. This is my second house that I have had Zerorez over to clean and will continue to call them every time I need someone. They floors and carpet were walk on ready in about an 1-1.5 hours.
No soap no residue deep cleaning
We were not called 30 minutes before our carpet cleaner arrived. We were also suppose to receive a receipt by e-mail and did not receive one. A few things could make it better.
The thorough work you do. The integrity and trustworthiness of the technician.
Personable service!
The Green aspect and the service technician was one of the best I have ever met.
Though our appointed time was not met due to truck problems on your part, we are pleased with the man that came to our home and the work he did.
Love the service, the tech that came to my house very respectful left my carpet clean to my setaisfaction.
I did not receive the 20% discount on my bill.
I'm always pleased with your technicians. The one on this last visit was especially personable.
Very friendly & knowledgeable technician. Environmentally friendly process and carpets look great!
The technician was very thorough in his explanation of the process and kept me informed as he worked
Tech was professional, on time & explained every process.
I like that there are no chemicals
I am very impressed with Zerorez and the professional and courteous employees (Robert and Josh) who came to clean my carpet in my apartment. They explained everything they were doing and did an outstanding job cleaning my carpet. I was also very pleased with how quickly and efficiently they worked together. They were here just yesterday and I have already recommended them to several of my friends.
Serviceman was awesome!
The carpet came out better than I expected, thank you!!
Improve back office communications. I initially attempted to make reservation on line.. Rec'd notice that they would contact to confirm... no response. Called to make reservations and was given date and time window. Date /time came and went....no cleaners. Finally rec'd call 30 min after time. Tech said they just rec'd call saying that they needed to come here for job. Obvious mis handling of scheduling in office.
Non-toxic products that are very effective and gets the job done with clean, friendly, professional, informative technicians.
Very friendly and knowledgeable staff.
More reasonable prices for Stair Cleaning and Pet Treatments.
The staff was great! They were 30 minutes late but once they are here they did a great job of explaining the process and what makes them different Both employees were super Friendly and kind.