Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2016 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Accommodating technicians and satisfactory results

Report a concern   March 28, 2016 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We waited until after 5:20 for our technician, he did a ok job on 2 areas. But I wanted my tile and grout cleaned and he tried but said his machine was
Wrong and promised to return early the nex day with correct cleaner. Never called, never showed up, and we had everything ready(floors vacuum and
furniture removed). Just thought this spoke volumes about your company, never again. Name removed

Report a concern   March 28, 2016 — Rated 0 out of 10 by A.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech barely pre sprayed the carpet. He cleaned once very quickly and was gone. The carpet looks two toned as if some spots were cleaned and others not. It does not smell fresh or clean.i am scheduling another company to come redo my carpets.

Report a concern   March 28, 2016 — Rated 9 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Provide a good cleaning without the irritating chemical smell

Report a concern   March 28, 2016 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. Completly green. Knowledgeable, professional, and courteous staff. Zane did a fantastic job!

Report a concern   March 28, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It made my 6 year old carpet look almost new. Great job!

Report a concern   March 27, 2016 — Rated 5 out of 10 by A.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The prices are extremely high and it didn't even take care of the stain that I needed help with. To pay as much as I did I feel that it should have removed the stains and smell better

Report a concern   March 27, 2016 — Rated 10 out of 10 by James Baker; Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fastest service I've ever had this is my second time and then coming out I love these guys will never choose a different company ever

Report a concern   March 27, 2016 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The promotional pricing

Report a concern   March 27, 2016 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have called and left a voice message. My wall was damaged by the technician and rather telling me he moved a piece of furniture in front of it. He was not very careful and left footprints everywhere on the wood and tile floors. Also, I booked the spring clean and was told I would receive 20 percent off. That was not honored yesterday. I am upset about the damage to the wall in my home and need to discuss with someone as you all need to make it right.

ihood far nhan ex

Report a concern   March 27, 2016 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice employee. Arrived on time & did a thorough job. Dried fast!

Report a concern   March 27, 2016 — Rated 10 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and good job.

Report a concern   March 27, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used other companies, but I will now only use Zerorez. Finley was the best tech. He thoroughly explained what he was doing and did it very quickly.

Report a concern   March 27, 2016 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We use Zerorez because of the cleaning solution and on top of that our service tech was very knowledgeable and had fantastic customer service.

Report a concern   March 27, 2016 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely
Professional
Went the extra on the job
Good work
Believe his name Greg please double check I got correct name.

Report a concern   March 27, 2016 — Rated 10 out of 10 by Kyle Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything, it was a fantastic job and great products

Report a concern   March 27, 2016 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tile cleaning method makes my tile look new, and the hard working associate is a very nice man.

Report a concern   March 27, 2016 — Rated 10 out of 10 by Christina Verdin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality

Report a concern   March 27, 2016 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, very knowledgeable regarding ALL their products and services, polite, efficient and affordable. Zerorez is the ONLY company we use for our carpets.

Report a concern   March 27, 2016 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the lack soaps and chemicals and the results are great.

Report a concern   March 27, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergents and great service.

Report a concern   March 27, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person that came to do the carpets was professional and friendly and exactly what I expect from great customer service.

Report a concern   March 27, 2016 — Rated 10 out of 10 by G.F.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timeliness and professionalim

Report a concern   March 27, 2016 — Rated 10 out of 10 by Joan Ridley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez people were polite and efficient and the service was fairly priced. There weren't even any toxic smells. My rugs are now sparkling clean with no sign of a recent spill that I thought had surely left a permanent stain.

Report a concern   March 27, 2016 — Rated 0 out of 10 by W.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Justin did a very good job. I had spent $850 dollars (over the past month Air duct and carpt/rugs)recd a $25 off voucher. You would not honor it, even though Justin called your office. The $25 coupon does not state any restriction. So I got the finger from y'all. Guess what I have friends and social media,I shall share my experience. Especially the friends that I gave your $25 voucher to, I have informed them its not worth the paper it is printed on obviously.I am sure nobody will look at this posting, till it has appeared on social

Report a concern   March 27, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers were courteous and professional. They did an exceptional job.

Report a concern   March 27, 2016 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice worker who came to house, and how clean my carpets are.

Report a concern   March 27, 2016 — Rated 9 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

pet friendly

Report a concern   March 27, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that cleaned my carpet did a very good job and was respectful.

Report a concern   March 27, 2016 — Rated 9 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm a first time customer, need a few days to see how everything turns out.


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