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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
technician was outstanding
My technician was very knowledgeable, helpful and courteous. The cleaning he did on our carpet was superb.
I do have a minor 'complaint'. It would be helpful if someone were to have told me that my 2 complimentary Rangers tickets would be in the mail to me or it I was given a later date of the game. By the time I received them the game had already been played. They were tickets for May 1st; my cleaning was on Friday late April 30.
How pleasant the cleaning professional was and how thoroughly his work cleaned my carpets and tile.
the price quoted me on the phone was not in line with the actual cost. This has happened to me twice with your company and I will not be using you again. I was satisfied with the results and the person that cleaned my rug was extremely nice and courteous. But, you advertise one thing, but the actual cost is never what you advertise.
Would prefer if your technicians didn't greet me with a list of things they cannot do!
The plastic hose on your machine is pretty destructive on corners. Your tech did a nice job of protecting the corners of my wood stairs....it was s challenging project ... 3 floors ... 3 stair landings and 36 stairs.
I liked that the carpets were cleaned without chemicals.
I called customer service in the morning after our service to give feedback and explain why IIA not satisfied. He said the Manager will call me later. Nobody did.
Carpets are clean without chemicals
Food product, great, qualified caring technician
Everything
Carpet gets so clean and doesn't resoil quickly. Part of the special included cleaning small area of tile and it looks awesome. The dark dirty grout looks new.
Very courteous and professional technicians. The spot pre-treatment techniques are awesome.
Love the results and loved the people
How there green
That my 43 year old crackle linoleum for looks FANTASTIC! I was not expecting it to be so clean and so free of sticky residue. I love be8ng barefoot. And now I can!
Professional, courteous, customer centered service. Dedicated Zerorez customers!
The technician who came out was super nice and very professional! He did a great job!
organic and toxic free
Complete candor.
Cleaned very well, very professionally, very quickly
The technician I had was fabulous!
Technician did a great job, carpets look great.
I like that the products are natural and do a good job of getting stains out. The service guy was very nice and made sure I understood what he was going to do and what the possible results might be.
the technician was very nice and friendly he did a wonderful job I was very pleased with his service he explained the cleaning products he was using. any questions I asked he answered to the best of his ability. services rendered was overall accepted. good job thanks to your company keep up the good work
VERY PROFESSIONAL AND THE CARPETS SMELT GOOD, FELT SOFT AGAIN, AND LOOKED CLEAN
THE TECHNICIAN WAS PROMPT AND VERY PROFESSIONAL AND COURTEOUS.
Shane was great! Timely and professional. Would highly recommend...
finished results