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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet always looks new after a zerorez cleaning. And the carpets dry fairly fast. The zerorez technicians are very thorough and professional.
On time did the job as advertised
I like that you offered to clean tile of one room, without additional cost. I ended up having him clean an additional room because of this.
Safe for our family and let's! And as always great results.
Brody was great!
It is taking a really long time to dry. It has been at least 30 hours since the job and it is still wet in spots.
Your Technician was terrific
The service was good and my carpets look much better
Loved our technician,Edwin. He was knowledge and helpful but did not try to oversell me. We hat pe stains and he helped us determine which service made the most sense. Appreciate all he did for us.
very thorough and professional
My floors look Great!! The man that did it, did a wonderful job!! Will definitely use Yall again!
The outstanding staff and how clean the carpet became
On- time, professional, courteous
I was delighted with the service at Zerorez. From scheduling appointment through completed cleaning the team there were professional, friendly, reasonable, and helpful. Robert cleaned thoroughly and cheerfully went back over a few spots again at request. He was helpful in identifying some areas of carpet that may need special injection treatment to reconnect the surface carpet to the carpet pad beneath. I would use them again, and recommend others do so. Susan Hackett
Healthy products, great service
The service did a very good job on very dirty carpets. We just want to see how it does over a period of several days and weeks. We hope it ends up being the best we have had!
The technician Jimmy was great. He was very informative and extremely polite and courteous.
The service was done very quickly and my carpets looked wonderful. I was very happy with the service I received and will use Zerorez again.
Good service - nice, knowledgeable, competent technician - good job.
Seems to have cleaned woo. Micheal was very good. I did not receive $50 gift card
Technician was very thorough and explained every procedure. He went above and beyond in cleaning our carpets.
Thorough and fast
Very likely I have already referred anew perso. To you in the colony louann and Barry foster. We have also referred our family who was in town visiting from South Carolina
No lingering smell
On the day that I scheduled the cleaning there was severe weather with lots of rain and possible tornado warnings. The technician that did the cleaning was a little preoccupied with several personal phone calls. He finished the job quickly and headed his way. I didn't think much of it because it looked clean and good. However, after the carpets dried I have noticed areas that I feel didn't get a through cleaning and still look dirty. Also, the promotion that was promised, a gift card to a steak house, has yet to arrive. I wish I would have spent an extra $30 more and schedule with another company to clean my house because I would have had their guarantee that they will come back to redo what I found was unsatisfactory. Very disappointed!!
Our quote was different from what we were charged.
Zeroez techs were very efficient, prompt, conscientious, and attentive to customer's satisfaction with services provided. I felt as if Zerorez truly cares about doing quality and excellent work for its customer.
there are streaks in the carpet in the den...and there had to be a leak in the hose...there are two water spots in the den area and a huge water spot in the hall...someone is coming out on monday march 28 to fix the issue...only problem with that? i have guess coming on easter sunday which was the whole purpose of requesting your cleaning services.
Your willingness to help with short notice. The personal care, professional services, and thoughtful ways of Dominic, your field technician. Bob Richards
I love that the products are green.

The tech that did my carpet/tile was very courteous and professional.