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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shane was very thorough, kind courteous and explained everything and why! I really appreciated that!
No disappointment, just didn't look as clean as I thought and still left spots.
It was the young man that came to the house he worked hard and did an outstanding job.
The carpets are clean without chemicals and the tile looks awesome!
Friendly professional technician
I like the efficiency and great service. Darwin, I think that is his name, did a wonderful job.
Clean, chemical free process
no odor
We had air duct and carpet cleaning done, and both of the representatives knew what they were doing and did it very competently and knowledgeably. We have used ZeroRez several times and would not even think of using anyone else.
I love that you use no chemicals in your process. Before I used Zerorez I would have carpet cleaning that left a sticky residue that made it dirtier than ever within just a short time.
Josh was extremely helpful in explaining how everything works and why it works. Exceptional service!
Carpets are really clean.
Eric was very professional, courtesy, friendly. Did a terrific job.
Many of the Stains have reappeared within 48 hours.
Gregg did an excellent job. He was very professional and offered helpful suggestions. He worked quickly and did a very through job.
Carpets always look great and all stains are removed.
The service technician that serviced our cleaning needs was very knowledgeable informative friendly repectful curious and effective. The efficiency of the service provided was excellent. My husband posted a few comments on Facebook about how pleased he is with the results and who did it. Thank you for wonderful customer service from making the appointment and an estimate to calling to confirm the appointment and the window time of arrival to the technision. Excellent customer service and results. Thank you.
Fast, reasonable service.
The results are amazing! No chemicals! Robert was wonderful!
Chemical free & no residue.
The deep cleaning. Also, our tech Tristan, was excellent!
Smell didn't get out of the only room that needed attention to begin with.
Technician was very good at explaining everything
Clean carpets without using soaps or detergents.
There are actually three spots on the carpet that are pretty noticeable and I believe could have been removed. One is a wine stain. The last time a technician came out, he easily was able to remove the stain. I really do not want the whole carpet cleaned over again for three spots. I have taken photographs and would be glad to send them to you.
The technician was very professional. I especially appreciated that. Not like the one I had a couple of years ago who asked for a tip.
No residue. Service man worked very hard to get my grout as clean as possible.
Excellent customer service at the onset--the telephone call to your office to schedule service. Then the telephone call from your technicians giving me a narrowed window of arrival, then the professionalism, expertise, conscientious attention to my expectations, and the beauty of technology--the invoice/receipt sent directly and immediately to my e-mail.
Most importantly, the ability of your technicians to remove any stain, dirt, streak, etc., from any carpet, making them look new again! Outstanding!!
Excellent customer service at the onset--the telephone call to your office to schedule service. Then the telephone call from your technicians giving me a narrowed window of arrival, then the professionalism, expertise, conscientious attention to my expectations, and the beauty of technology--the invoice/receipt sent directly and immediately to my e-mail.
An awesome customer service experience, combined with the ability to get out any stain, dirt, debris etc. Outstanding!!
Driver showed up about 45 minutes after the window we were given. We got the 30 min before call but having dispatch call us and let us know they were running late would have been helpful. Driver was great when he got there. Professional and very helpful.

cleans well