Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 8, 2016 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleans well

Report a concern   May 8, 2016 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Shane was very thorough, kind courteous and explained everything and why! I really appreciated that!

Report a concern   May 8, 2016 — Rated 4 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

No disappointment, just didn't look as clean as I thought and still left spots.

Report a concern   May 8, 2016 — Rated 10 out of 10 by Gary Jensen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was the young man that came to the house he worked hard and did an outstanding job.

Report a concern   May 7, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are clean without chemicals and the tile looks awesome!

Report a concern   May 7, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly professional technician

Report a concern   May 7, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the efficiency and great service. Darwin, I think that is his name, did a wonderful job.

Report a concern   May 7, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, chemical free process

Report a concern   May 7, 2016 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no odor

Report a concern   May 7, 2016 — Rated 10 out of 10 by Pat Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had air duct and carpet cleaning done, and both of the representatives knew what they were doing and did it very competently and knowledgeably. We have used ZeroRez several times and would not even think of using anyone else.

Report a concern   May 7, 2016 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you use no chemicals in your process. Before I used Zerorez I would have carpet cleaning that left a sticky residue that made it dirtier than ever within just a short time.

Report a concern   May 7, 2016 — Rated 10 out of 10 by Misty Weems Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was extremely helpful in explaining how everything works and why it works. Exceptional service!

Report a concern   May 7, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are really clean.
Eric was very professional, courtesy, friendly. Did a terrific job.

Report a concern   May 7, 2016 — Rated 5 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Many of the Stains have reappeared within 48 hours.

Report a concern   May 7, 2016 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gregg did an excellent job. He was very professional and offered helpful suggestions. He worked quickly and did a very through job.

Report a concern   May 6, 2016 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always look great and all stains are removed.

Report a concern   May 6, 2016 — Rated 10 out of 10 by Paula Benson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician that serviced our cleaning needs was very knowledgeable informative friendly repectful curious and effective. The efficiency of the service provided was excellent. My husband posted a few comments on Facebook about how pleased he is with the results and who did it. Thank you for wonderful customer service from making the appointment and an estimate to calling to confirm the appointment and the window time of arrival to the technision. Excellent customer service and results. Thank you.

Report a concern   May 6, 2016 — Rated 10 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, reasonable service.

Report a concern   May 6, 2016 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results are amazing! No chemicals! Robert was wonderful!

Report a concern   May 6, 2016 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free & no residue.

Report a concern   May 6, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The deep cleaning. Also, our tech Tristan, was excellent!

Report a concern   May 6, 2016 — Rated 4 out of 10 by B.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Smell didn't get out of the only room that needed attention to begin with.

Report a concern   May 6, 2016 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very good at explaining everything

Report a concern   May 6, 2016 — Rated 9 out of 10 by John Wear Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets without using soaps or detergents.

Report a concern   May 6, 2016 — Rated 6 out of 10 by H.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are actually three spots on the carpet that are pretty noticeable and I believe could have been removed. One is a wine stain. The last time a technician came out, he easily was able to remove the stain. I really do not want the whole carpet cleaned over again for three spots. I have taken photographs and would be glad to send them to you.

Report a concern   May 6, 2016 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional. I especially appreciated that. Not like the one I had a couple of years ago who asked for a tip.

Report a concern   May 6, 2016 — Rated 10 out of 10 by Diane Patton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. Service man worked very hard to get my grout as clean as possible.

Report a concern   May 6, 2016 — Rated 10 out of 10 by J.P Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service at the onset--the telephone call to your office to schedule service. Then the telephone call from your technicians giving me a narrowed window of arrival, then the professionalism, expertise, conscientious attention to my expectations, and the beauty of technology--the invoice/receipt sent directly and immediately to my e-mail.

Most importantly, the ability of your technicians to remove any stain, dirt, streak, etc., from any carpet, making them look new again! Outstanding!!

Report a concern   May 6, 2016 — Rated 10 out of 10 by J.P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service at the onset--the telephone call to your office to schedule service. Then the telephone call from your technicians giving me a narrowed window of arrival, then the professionalism, expertise, conscientious attention to my expectations, and the beauty of technology--the invoice/receipt sent directly and immediately to my e-mail.

An awesome customer service experience, combined with the ability to get out any stain, dirt, debris etc. Outstanding!!

Report a concern   May 6, 2016 — Rated 8 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Driver showed up about 45 minutes after the window we were given. We got the 30 min before call but having dispatch call us and let us know they were running late would have been helpful. Driver was great when he got there. Professional and very helpful.


Privacy Policy