- Phone: (214) 372-5326
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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Overall cleaning of carpets and friendly professional staff.
everything
Effectiveness and professionalism of employees and techs
Customer service. Tech was top notch/
My appointment was on a Monday. I received NO call to give me a shorter window of arrival which I found very frustrating.
I like that there are no chemicals! Your employees are so friendly and really do an amazing job cleaning the carpets and getting all the stains out.
Our service representative did a great job - above and beyond expectation. Our carpet looks great!
It is a clean and environmentally safe product.
The service was quick, the serviceman was extremely polite and took proper care in our (even though it was pouring rain outside), and the look of our carpets is exceptional.
It really works to get our carpets clean!! Tyron Randall did a great job......very good!
I don't like you are never on time!!
Clean and professional.
Do a better job cleaning pet stains.
Your operator was great. My only complaint is that after almost 30 hours my carpet is still wet.
It's easy to set up, clean, and great pricing.
I like how clean my carpets are when you leave and how professional your technicians are.
I loved that my house didn't smell like chemicals. Very friendly employee that checked in with me periodically.
My carpet has streaks and does not smell fresh. Also I see spots I had not seen before.
Rod Gregior did a fabulous job cleaning my sofa
The technicians are personable and do a good job.
No chemicals!
Pet safe and dries 1-2 hours.
lack of soap use, environmentally friendly, fast-drying
Good cleaning.
The service provided by Brody was outstanding. He was kind, professional, and communicated what he was going to do clearly.
Make sure all of your employees go in with a postive and determined attitude to do the best job and not negativity and uncertainty.
My service window was 3 to 5. The tech did not start cleaning my couch until 7:00. This caused me to have to miss my daughters piano practice. If you give a service window it should be met two hours after the latest time is unacceptable.
The person I spoke to initially to set up my appointment was completely ill equipped to answer questions. This is the first person a customer interfaces with at your company and sets the first impression. When the tech arrived I was told the rugs I wanted cleaned would need to be sent to the rug cleaning facility if I wanted them thoroughly cleaned. I was not happy with my experience and would not recommend it. I would expect a partial refund of the cost to compensate for the late arrival.
Carpet cleaning was successful.
Service provided as stated
The tech was very professional and highly motivated to have his product do a good job for us. The service worked very well and was pretty quick. We plan on having our other house done by these guys. So I want them back.
Quick and good work.