Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 14, 2016 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Services was great. Gregg was a true professional. Quick and extremely excellent job.

Report a concern   May 14, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris Rivera was among the best, if not the best, cleaners we've had.

Report a concern   May 14, 2016 — Rated 5 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had to wait 2 hours past my arrival window for a crew tonshownupmtonclean my carpet.

Report a concern   May 14, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was EXCELLENT. Results are wonderful!

Report a concern   May 14, 2016 — Rated 10 out of 10 by Jona Prince Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival; quick dry time; great service experts

Report a concern   May 14, 2016 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!!! No residue. Carpets stay cleaner.....longer!

Report a concern   May 14, 2016 — Rated 10 out of 10 by Jesse Escalante Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job your products do are very good thanks my carpet looks new also Brad was very professional in handling the job.

Report a concern   May 14, 2016 — Rated 5 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tile floors were not cleaned as part of the promised promotion.

Report a concern   May 14, 2016 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   May 14, 2016 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, thorough, representative doing great job

Report a concern   May 14, 2016 — Rated 7 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better pricing, cost went up a lot once they were at the house

Report a concern   May 14, 2016 — Rated 10 out of 10 by Judy Hargett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional, not very expensive !

Report a concern   May 14, 2016 — Rated 6 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was very nice but he forgot a spray bottle of stain oxidizer that my child found. I don't know if it has chemicals or not but kind of freak me out a little. Also he left a soaked white towel after he cleaned my bathroom tiles.

Also he had a runny nose and wiped his fingers on his pants after touching his nose. I offered tissues. But I had to disinfect my credit card after he touched it with his hands. I am not trying to be difficult but because I work in healthcare,I am conscious about those things.Simple hygiene rules.
I recommend maybe to do a tour of the areas with homeowner after the work is done.
He did a good job with the carpet cleaning ,but is the other things that bother me.

What can you do to make things right? I will leave that up to you.

Report a concern   May 14, 2016 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality service, quick, efficient, friendly

Report a concern   May 14, 2016 — Rated 10 out of 10 by Janie Peachee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets really really clean

Report a concern   May 14, 2016 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and environmentally friendly products.

Report a concern   May 14, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men who came to clean were very professional and very nice. The service was excellent. They got right to work and didn't waste any time.

Report a concern   May 13, 2016 — Rated 5 out of 10 by T.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

ended up being more than twice as expensive as quoted

Report a concern   May 13, 2016 — Rated 9 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good, one of my rooms did not come out as good as last time.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Leigh Barajas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman showed up on time and was very courteous when it came to assisting me with decisions.

Report a concern   May 13, 2016 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green, great for a crawling baby

Report a concern   May 13, 2016 — Rated 10 out of 10 by N.A.P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and results. I would defiantly recommend.

Report a concern   May 13, 2016 — Rated 7 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very satisfied with all but one small area that didn't clean as I thought it would.

Report a concern   May 13, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and courteous workers

Report a concern   May 13, 2016 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a very thorough cleaning job.
Very satisfied!

Report a concern   May 13, 2016 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First of all, AWESOME TECHNICIAN! Be very proud of your techs and their services. I'm very pleased with everything

Report a concern   May 13, 2016 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly

Report a concern   May 13, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service agents are always very accommodating and ready to help solve your problem

Report a concern   May 13, 2016 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

its green clean and dries in a few hours. very good.

Report a concern   May 13, 2016 — Rated 10 out of 10 by J.A.B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets always look better than I expect and theu are able t remove stains I thought would never come out.


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