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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
friendliness and knowledge of tech.
You have a quality product at a fair price.
No lingering odor after the cleaning and the carpet looks fabulous.
The professional service, friendly, neat, courteous and they do a wonderful job especially with hand made silk rugs and helping with pet odors. I have and will continue to recommend Zeroez to everyone I know
The technician was very friendly and knowledgeable. The technology that keeps our carpets from being drenched when done is awesome.
Professional and timely service. Great product
Easy to schedule.
some stains did not improve, but could be the age of the carpet or maybe another good scrub through might have made a difference,
I called with a concern that I felt needed prompt attention but Zerorez could not get anyone to my home before Monday, which was six days after the fact!
Pet hair removal.........and tufting of carpets before cleaning......
Everything. No chemicals. Service was great!!!
Darwin was great.
The work was done well and efficiently.
the man doing the work was personable, obviously intent on doing a good job and nd being certain that I was satisfied. He did a very good job.
Josh did an outstanding job, was very efficient and arrived early.
You can begin by responding to the email that I sent this morning regarding a coupon from Valpak that you did not honor. To make things right, you can honor the 20% OFF coupon in the Valpak that was presented to you employee at the time of payment!!
Floors look and feel clean and dry pretty quickly.
Service people are always friendly and polite...plus doing a good job.
the treatment looks great.
Very well informed and very polite service technician.
I have not yet had your services. They pick up my carpets tomorrow.
Very good work! The carpets look fantastic!
The price quoted over the phone was what I paid. The person who came out was very knowledgeable. Carpet was left soft and better smelling. Will definitely use them again!
Rugs are clean and dry quickly. Guys came out within a day of calling
Quick & rugs look great!
The carpet not only looks like new, but it feels like new. Soft, not crunchy.
Prompt, customer focus, knowledge.
We had the technician treat a pet urine stain and odor. The stain is gone but the odor remains. We need to have the technician come back and retreat the stain.
Great job. I thought that the man who did the first cleaning was better than the one who cleaned this week, but the job was still good.
Fast, efficient and does a great job
There was no chemical smell to the products and it was easy to book an appointment. The technician was knowledgeable and fast.