Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2016 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpets stayed wet for 12 hours ans we can not walk on them.
The carpet person was later than we expected

Report a concern   May 18, 2016 — Rated 6 out of 10 by T.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Idk, I guess I was expecting a more thorough cleaning. Like all along the edges by the baseboards there is still dog hair from the last person that lived in my house. I guess there is no way to get that close to the baseboards?

Report a concern   May 18, 2016 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THe technician was very knowledgeable and he did a great job cleaning my couches.

Report a concern   May 18, 2016 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technician was very conscientious and wanted to make sure I was happy with his work. He did a great job!

Report a concern   May 18, 2016 — Rated 10 out of 10 by Doug Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job is done in a timely manner.
Always looks good and smells clean.

Report a concern   May 18, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How friendly the tech was and how clean they got my dirty carpets.

Report a concern   May 18, 2016 — Rated 7 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpets look great. Turned out to be very expensive add-on to clean small area of tile.

Report a concern   May 18, 2016 — Rated 10 out of 10 by Lori Hester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff you have at Zerorez goes over and above expectations! They do an excellent job and are very professional. Would definitely use Zerorez again.

Report a concern   May 18, 2016 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results speak highly of the quality work completed.

Report a concern   May 18, 2016 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Two-hour arrival time, call 30 minutes ahead, arrival on time. Good cleaning results.

Report a concern   May 18, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees are kind, work hard, professional, and speak English. The product gets my carpet and tile clean.

Report a concern   May 18, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The company representative was informative and efficient. He wasn't pushy when I wasn't interested in one of the services offered. But he did suggest what would be best for the long term care of my carpet! I will call again when needing my carpets or Upholstry cleaned!

Report a concern   May 18, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and always feel like my carpet is clean. The technicians are always good but the technicians on Monday, were the best that I have had cleaning my carpet and used a large fan to help with drying process. During all of the times I have had carpet cleaned by Zerorez, this is the first time the fan was used and did make a difference in the drying time.

Report a concern   May 18, 2016 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs who have come here always have a good attitude and want to make my carpets look as good as possible. I have always been pleased with the results and this week was no exception.

Report a concern   May 18, 2016 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets were cleaned thoroughly. We were impressed with how nice they looked.

Report a concern   May 17, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and technician was very thorough!

Report a concern   May 17, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Good customer sevice. Good job.

Report a concern   May 17, 2016 — Rated 5 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not sure what happened because I have used Zero Rez many times. This time the technician had some problem with the machine - after it was supposedly fixed, when the carpet dried it has brown streaks in it that make it look like it was rinsed with dirty water. Please come back out and fix it.

Name removed - 6638 Leameadow, Dallas 75238, Phone number removed. Left a message on your machine.

Report a concern   May 17, 2016 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used in the past- did a great job- stayed clean much longer than other carpet cleaning services I have used

Report a concern   May 17, 2016 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lovd no soap.

Report a concern   May 17, 2016 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service performed by Josh Rawlins. Very pleased. We will defintely recommend this company to others.

Report a concern   May 17, 2016 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning without a lot of chemicals! And the person who did my carpets went out of his way to help me move a few pieces of furniture, gave me great info, and was very very nice!

Report a concern   May 17, 2016 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was Great!!

Report a concern   May 17, 2016 — Rated 10 out of 10 by Michelle Gorman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin and his partner were prompt, professional, and thorough. They were able to remove stains that other companies couldn't. Price was excellent.

Report a concern   May 17, 2016 — Rated 7 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Spots on various carpets remain. Took a bottle of carpet spot cleaner and removed a couple of them so I don't think they are anything stained permanently.

Report a concern   May 17, 2016 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the cleaning ingredient is water.

Report a concern   May 17, 2016 — Rated 8 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had an issue with cat urine. I called zerorez because of your ad about the extraction method & eliminating the odor, but the odor is pretty much the same. So I'm not real happy that I paid $290 and still have the odor.

Report a concern   May 17, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors feel very clean and dried quickly!
Serviceman was very informative!

Report a concern   May 17, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, fast, accomodating, and there are no chemicals.

Report a concern   May 17, 2016 — Rated 10 out of 10 by Misty Maretzky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love them. Wont go back to shampooing EVER!!!


Privacy Policy