Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83962 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you use only water

Report a concern   April 20, 2016 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective and no chemical smell. We were impressed and Edwin was really professional.

Report a concern   April 20, 2016 — Rated 10 out of 10 by Henry Winston Jr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service was on time ,the Employee was very knowledgeable about the work he was going to do,and did a great great job wow my carpet and floor came back to life just like NEW.THANK YOU

Report a concern   April 19, 2016 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job was very satisfied

Report a concern   April 19, 2016 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was a friendly, wonderful technician and did a great job. Excited to have the new protectant on my carpet!

Report a concern   April 19, 2016 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did such an amazing job that I would highly recommend you. Joel- the one who cleaned the carpet was fantastic and so very friendly.

Report a concern   April 19, 2016 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician took tremendous pride in his work

Report a concern   April 19, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Service was efficient and our carpets and tile look and feel so much cleaner. Our technician was very professional and did a fantastic job!

Report a concern   April 19, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional techs. Carpets look great.

Report a concern   April 19, 2016 — Rated 10 out of 10 by Elizabeth Bush Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean -- tech polite -- did a great job

Report a concern   April 19, 2016 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, clean and efficent

Report a concern   April 19, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time for appointment. Had my 30-minute call in advance. Very clean and professional service.

Report a concern   April 19, 2016 — Rated 9 out of 10 by Jane Preston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was timely. The tech was great! He was very honest and instead of trying to up-sell us he was honest about some pet stains we had. That is a sign of a genuine, authentic company who values their customers!!

Report a concern   April 19, 2016 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh chemicals, always very nice employees

Report a concern   April 19, 2016 — Rated 9 out of 10 by J.C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great!!! Carpets cleaned well!

Report a concern   April 18, 2016 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets clean.

Report a concern   April 18, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always receive great service from zerorez, but Ali when above and beyond.

Report a concern   April 18, 2016 — Rated 10 out of 10 by Tracy Bush Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgable technician, friendly & professional. Did an excellent job.

Report a concern   April 18, 2016 — Rated 10 out of 10 by Bill Knight Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Robert, was very nice and professional. He did a great job. He explained all facets of the cleaning.

Report a concern   April 18, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals, and no smells

Report a concern   April 18, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness and friendly service.

Report a concern   April 18, 2016 — Rated 5 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like there are several spots in my carpet that could have used a little extra care! I know my carpets are bad but there were some spots that I feel like he could have gotten out better!!! I feel like since it was the end of the day he did a rush job!

Report a concern   April 18, 2016 — Rated 10 out of 10 by David Dailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the technicians. Very pleasant and they do good work.

Report a concern   April 18, 2016 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez carpet cleaning makes a difference in the look and smell of the carpets. The whole house seems fresh afterwards.

Report a concern   April 18, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a good job on our carpets and Chris did an excellent job this time! He was also so nice and friendly. Your carpet experts give us information about additional services but do not push them. We appreciate that.

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is very efficient and polite. Everything is explained before the work is done along with the cost. There are no surprises. Products are great and my carpets look new. No stains. This is the 2nd time I have used Zerorez and I am pleased again with the results. Had upholstered chairs cleaned this time too. Did a great job.

Report a concern   April 18, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was personable, polite and articulte. Work was solid.

Report a concern   April 18, 2016 — Rated 10 out of 10 by M.X.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and product

Report a concern   April 18, 2016 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Jimmy, was very nice an professional and explained everything he was doing as well as did a fantastic job!

Report a concern   April 18, 2016 — Rated 0 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Price for a small three rooms $1500? Ridiculous. Gouging is what comes to mind. Service person used broken English and looked down I stead of into my eyes. I would like to speak with a supervisor. My number is 817_726_8855.

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