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based on 83962 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Techs were great, they did awesome.
Effective and professional
I was able to schedule the work quickly, I received a reminder call 2 days in advance and I received a phone call 30 minutes prior to the techs arrival. The technician was very professional, courteous and patient with us. His customer service was excellent.
One piece of constructive criticism I would give your company is to invest in some new vans. The vans are advertisement of your company. It does not look good to have a very ratty looking van driving around with your company name.
Everything was very clean when the service was finished
Customer service was excellent and technicians well trained and very caring.
The cleaning has no chemicals and the employee was excellant
My masterbedroom carpet was soaked. The carpet did not dry fast enough. I am currently running fans to ensure complete dryness. The smell is awful. Very disappointed because of the smell from the carpet being wet to long. what can be done about the smell? Technicians were friendly and professional. They were trying to do a good job. They did a great job cleaning my tile. However, they put to much water down in the masterbedroom. Now my house stinks.
Did a good job in a professional manner, kept me up to date on when they would arrive
Not sticky or gummy feeling
Very clean and carpet looks better than when I moved in
professional
clean no chemical very professional
I was very pleased with the way zerorez representative cleaned my couch it looks and smells new !
The customer service was amazing. Your service rep was really great.
Old carpet looks brand new after cleaning. No smells, drys in several hours.
Very nice and professional.
The product was great. It was too expensive.
I really like the process Zerorez uses to clean my carpet.
Took out the stains and the 2 gentlemen were so nice and hardworking
Very good service with excellent results
On time
Friendly
Explained services
Squeaky clean
Very professional crew
Friendly reliable service.
I like the idea of cleaning with water only - no detergent/soap residue. I like that the technicians are more interested in cleaning the carpets than trying to sell additional services.
I always feel that Zerorez has earned my money - not just fulfilled a schedule commitment.
No chemicals
There has not been one time that you were not able to get out a stain! And your techs are always helpful and professional, warm and personable.
Brad was very professional and thorough
Josh did an amazing job!!! We have used Zerorez before and have had great results but Josh took it to the next level and took time to walk us through our problem areas!!
Your technician was very courteous and did a great job!
Professional kind and friendly service. My daughter had given birth on her bedroom floor and you got there the next morning and got all of the stains out! The technician worked very hard and was concerned and determined to do the best job he could. Kudos to him!
You got the pet stains out of my carpet.