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based on 85372 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
care and thoroughness.
Trchnician very pleasant.
I have been using Zerorez for many years now and have never been disappointed. And my last visit was no exception. Jimmy was very knowledgable in what he was doing. It never ceases to amaze me that your process gets out all of the stains and makes my carpets look new again. Thank you Jimmy!!
Friendly and good customer service.
We have used your services quite a few times and have always been very pleased with the quality of work and professionalism of the technicians. This most recent visit to clean air ducts was no exception...Joseph was very thorough and explained the need for cleaning the dryer ductwork which was not vented correctly in the attic. We felt the extra expense was worth removing the fire hazard.
Timely, polite and professional. Carpets are clean.
Ricardo was on time, polite, and ready to work. He answered all my questions and knew your products. I like not using chemicals and the quick drying. Ricardo worked hard and treated all my trouble spots and my carpets look so much better.
I would recommend your company and Ricardo to anyone needs g there carpets cleaned.
Fast and friendly technicians. Great results
I like that your products are non-toxic so I don't worry about putting my children at risk in order to have clean carpeting. Also I am always impressed with the people who come to clean my home. In fact, my parents came over today for a visit and commented on how beautiful my floors looked. My mom will be calling you guys soon for her home. She is hoping she can request Shane.
The technician was excellent in showing me the process involed in how Zeroex cleans carpet and upholstery. Very impressed with their technique. Very reasonably priced and didn't pressure sell extras, informed though. No sticky residue left and carpet and upholstery turned out looking clean and fresh.
Very thorough in cleaning. Gave you an honest estimate.
Carpets look great and the technication was very nice and professional.
My tech was on time and my carpets look new.
The technician provided me with excellent customer service! He was very friendly, respectful of my home, and very knowledgeable. I would use your services again based on my positive experience with your technician!
they really work....my carpet is clean!
carpet looked great when it was wet but when it dried I have large dark brown sports on my light beige carpet. I called and left a message this morning 6/26/16 as soon as I saw the condition of my carpet. I am anxious to see what your company will do about this.
Triston did a great job. He was professional, courteous, friendly and made my carpet look like new. Thank you!
Service techs were friendly, helpful, knowledgeable and did a great job.
On my invoice it said I received a free tile cleaning. This is t accurate. Didn't even know about it until I received an email with the invoice.
The work is always fast and very efficient!
On time, quick, efficient service
The guy who came out to clean was very nice and respectful. My only complaint is that I still see spots on the rug in several areas. Not sure if any actual pretreatment was done in these areas before general cleaning. Would like someone to come out and work a little more on these areas. Everything else looks great!
Courteous technical person and very prompt. The cleaning went well considering there were a lot of stains. The technician was very thorough and explained things really well.
Honest pricing, effective cleaning methods.
We likely the quality of the service and the knowledgeable technicians. We have used Zerorez for years, Erick was great and worked his tail off to assure we were pleased with some difficult areas.
Your employe was very nice
The service!! Technician was very knowledgeable and friendly
We had many stains that were not removed.
Work had to be redone. Was done well the 2nd time when a supervision did the redid the work.

Carpets looked great. Price is a little high but other than that...great!