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based on 83961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Leaves mostly no residue.
Your service people are courteous and knowledgeable. I have used your company for several years because I feel my carpets are cleaner and they do not have the aroma of cleaning agents.
Very courteous order take and service technician. No pressure to take certain services. Would use again.
Really clean and no residue. The young man that cleaned our carpets and tile was very nice and respectful and did a great job!
Fast, clean and friendly service
I like that there weren't chemicals but my floors are clean
All natural
Service persons are informed, capable, willing to work with you, knowledgeable about stains, courteous. Carpets are clean!!
My carpet did not seem to be as clean as it was the last time and had several huge humps in carpet in the family room. This has never happened to at any time before in using you all or any one else in my entire 50 years of owning a home. Your rep told me that due to bad install, yet you all have cleaned my carpets the last 3 years or more and nothing like this happened. The service person who did these did seem to have issues with the equipment and had to take several breaks to clean or adjust the sprayer/suction hose. But again was told this happens at times and even worse than what I had. I'm sorry, but no buying this statement. Most of the raised areas have come down some but in several areas the carpet still has humps that won't go down at all. Disappointed to say the least! I will not be using your company in the future and you all have gotten business from me in our neighborhood and will being sharing my experience with my neighbors.
Your products removed soap and residue from previous carpet cleaners.
Darnell was our technician. He was extremely knowledgeable of products and carpet/tile maintenance. Professional and respectful of our home and possessions. We will request Darnell for next cleaning
They work great! My carpet looks fabulous!
I was able to schedule same-day for service.
the service tech was very professional wanted to know I was pleased with the work. I was very pleased. I think Zerorez has the absolute best method of cleaning carpets.
In and out in no time and very good technicians
The service tech was knowledgeable and explained about the new system they have in their company and have help get the carpet cleaner.
The carpet is so clean and fresh. The tech, Jay, was polite and know his business. He informed me of every step and made sure I was pleased and happy with the results.
The technician was polite, courteous, very personable and above all did an outstanding job!
That y'all don't use chemicals
Very professional and attentive to requests. Friendly.
Always clean and professional technicians
honest and kind service personnel
quick and responsive admin personnel
CLEAN CARPETS
Showed dirt from carpet to demo how well service works
Gregg, our rep, very professional, expedient service and cleaned our carpets better than had ever been achieved previously. Will always request Gregg in the future.
First, Tristan was excellent! He was nice and friendly and worked very hard. Tristan was able to remove most stains and our carpets look great!
The technicians were very professional. I think they did a very good job and it appears the carpets are very clean. They used the blue light to show where we had stains and they took care of them.
My technician was professional helpful walked me thru each step of the cleaning what i can expect and what not to expect service was higher than i ever expected or recieved from other services i am a real rstate broker and will definitely advise my clients to use this company and request my technician plus he advised me on an air purifier for my home in a business that i pride myself on excellence in service I most definitely recieved that yesterday from zerores thank you so much and thank you for sending me the best if the best technician
I only use Zerorez for carpet cleaning. I love that you don't use soap to clean the carpets so once they're clean, they stay clean for a long time. Your service people are polite and on time. They do an outstanding job! The young man that was here yesterday worked so hard and the carpets look spotless. Thank you Zerorez!!
Very thorough.
Technician was knowledgeable and very helpful.
I have had Zerorez clean my carpets 3 times and all 3 times the end result is always awesome. The guys that do the work and are always so friendly and knowledgeable. Highly recommend Zerorez to everyone!!