Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Greg was very knowledgeable and efficient. We previously used your company, and were not impressed with the technician. Our experience this time changed our minds. We will be return customers, and hope you realize what an asset you have to your company

Report a concern   May 28, 2016 — Rated 7 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Extra charges for stain removal seem a bit silly.

Report a concern   May 28, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, great job, professional staff.

Report a concern   May 28, 2016 — Rated 10 out of 10 by Donn Monroe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo, the technician, was professial and proficient, and he explained everything to me completely. The system effectively removed all stains and made mycarpet look brand new.

Report a concern   May 28, 2016 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technical was nice and polite. Service was done quickly and the results are great.

Report a concern   May 28, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and feels great

Report a concern   May 28, 2016 — Rated 10 out of 10 by Cherell Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Workmen that came out were very informative on what they were doing at every stage. Showing me and telling me what was happening. The process was quick and thorough. The dirt that was in my carpet was disgusting. I was glad to get it all out of my house. I had a few pet areas that they recommended be treated and I would have loved to but I felt the cost was extremely high. That would be my only complaint, otherwise I was super pleased with your people and services.

Report a concern   May 28, 2016 — Rated 10 out of 10 by Janet Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap. Gentleman was very polite and prompt.

Report a concern   May 28, 2016 — Rated 10 out of 10 by Linda Revel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no smell, long lasting. We immediately felt the increased air flow after having our vents cleaned. And having our carpets cleaned several times has postponed our need for new carpets.

Report a concern   May 28, 2016 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The servicemen do a great job and my house smells fresh and clean.

Report a concern   May 27, 2016 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always gets the carpet clean, no matter the stain or problem. The technician was very knowledgeable and right on what needed to be done. Thanks for another yearly great clean.

Report a concern   May 27, 2016 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrence was great...even though our carpets are older, he made them look and feel much better! Thanks Torrence!

Report a concern   May 27, 2016 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The all natural product that uses no harsh soaps or detergents. Also, looking forward to no residue being left to collect dirt. Service was done when promised.

Report a concern   May 27, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, did a good job, cost was as quoted. I will use you again.

Report a concern   May 27, 2016 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two men that did my carpets were very professional and did a great job!!

Report a concern   May 27, 2016 — Rated 9 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Explanation by the serviceman and the service--quiet, efficient and cleaned well. Dried in the expected amount of time and made my home look and smell cleaner.

Report a concern   May 27, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   May 27, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product worked great and our technician Robert was thorough and detailed. I will definitely use them again for additional services that Robert went over with me. We are happy we called Zerorez.

Report a concern   May 27, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a great ecperience! Loved the result.

Report a concern   May 27, 2016 — Rated 10 out of 10 by Genny Elmore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician went out of his way to do a good job. He was excellent. Give him a raise!

Report a concern   May 27, 2016 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua did a fantastic job. He was polite and friendly and worked very hard on a couple of problem spots. The carpet looks great. It was very humid the day they were cleaned, so they took quite a while to dry; however, the carpets didn't have that stinky, damp, wet carpet odor that is normally noticeable. Fantastic!!

Report a concern   May 27, 2016 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fast service. Satisfied

Report a concern   May 27, 2016 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and helpful, very good job.

Report a concern   May 27, 2016 — Rated 10 out of 10 by Larry Tucker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time (almost to the exact minute promised). Tristan did an excellent job, and was very personable and attentive to my questions.

Report a concern   May 27, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the service and the work that was done. The young man who serviced our carpet, Ricardo Gutierrez was very professional and did an awesome job.

Report a concern   May 27, 2016 — Rated 8 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

everything was good,

Report a concern   May 27, 2016 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the use of water and not soap. Josh, our technician was discussed with us the entire process before he started. In fact, I have already recommended the service to another person

Report a concern   May 27, 2016 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non chemical smell

Report a concern   May 27, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and tile looked great. Was drawn to you because of not leaving residue behind.

Report a concern   May 27, 2016 — Rated 0 out of 10 by N.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet cleaners left with my carpet soaking wet. I called back the next morning and a very nice guy did come back. I called to speak with the manager and tell her how bad the carpet had been left. I thought at the very least I should have a small discount for the troubles and leaving my carpet like that. She refused. i will not be recommending y'all and won't use you again.


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