Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 3, 2016 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super technician did a great job

Report a concern   June 3, 2016 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i liked the service

Report a concern   June 3, 2016 — Rated 8 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Is there a way to make it dry faster? Even with AC and fans going, it was still damp 24 hours later.

Report a concern   June 3, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgable, fast, and professional. It's only been a day, but my carpet stains are gone.

Report a concern   June 3, 2016 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional

Report a concern   June 3, 2016 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spot remover; machine that took out more dirt and hair than my Shark did.

Report a concern   June 3, 2016 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

each tech have been very thorough and eager to make sure that I was pleased with their work. I also like the fact of no hard push on product up sell.

Report a concern   June 3, 2016 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very eco-friendly, and awesome employees.

Report a concern   June 3, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, friendly technicians. I feel like the carpets are really clean!

Report a concern   June 3, 2016 — Rated 10 out of 10 by Patricia Mulkey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great! Even the really bad spots of lubricating grease were removed thanks to the hard work that Dustin put in. Whatever spot cleaning product he used did the trick. He was so polite and worked so hard to make sure my carpets and my couch upholstery looked good again. He could not have been nicer!

Report a concern   June 3, 2016 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, quality work, will use again!

Report a concern   June 3, 2016 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used. Great customer service. Technician did a great job, I would give him a 10,

Report a concern   June 3, 2016 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that deep cleaning is possible without chemicals!

Report a concern   June 3, 2016 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had an issue and it was resolved to my extreme satisfaction. Excellent customer service!

Report a concern   June 3, 2016 — Rated 9 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Protect the environment. No toxic

Report a concern   June 3, 2016 — Rated 10 out of 10 by J.A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I received excellent customer service from Josh Rawlins! He was prompt, thorough, very pleasant and professional.

Report a concern   June 3, 2016 — Rated 10 out of 10 by James Mellott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin Harrison got all the spots out and the carpet looks new.

Report a concern   June 3, 2016 — Rated 9 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers were kind and respectful. They work to make sure all the spots on my carpet came up while cleaning. The carpet still remains clean.

Report a concern   June 3, 2016 — Rated 10 out of 10 by Mary Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was amazed at how clean my carpets looked...best job I've ever had, and I like that no chemicals are used. Finley was very professional and friendly!

Report a concern   June 3, 2016 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time efficient very polite and with scotchguard stays clean and easy clean up with water

Report a concern   June 3, 2016 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That's it's all natural (green)

Report a concern   June 2, 2016 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products and wonderful service. Our service technician did a wonderful job on our carpet. Although we were his last stop for the day, He took his time to give us the best quality of service. Our carpet almost looks new. He was very knowledgeable about the zerorez products and provided us with wonderful customer service. He was also very friendly and patient. This our second time using our this company. I'm so very pleased with my outcome. They were able to come on a very short notice. I will definitely call Zerorez again and recommend them to my friends. Thanks again Zerorez for great service.

You can publicly share my review but not my name

Report a concern   June 2, 2016 — Rated 10 out of 10 by Elaine Pennington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything went smoothly, just as they stated. The representative that came to my house was very professional and polite!

Report a concern   June 2, 2016 — Rated 5 out of 10 by M.D.O.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had requested CARPET STRETCHING SERVICE when I first made the appointment....
and the very day BEFORE he came (when the appointment time was being confirmed) I again asked the agent on the telephone to please make sure that the person who came would also be prepared to stretch out the "bubbles" in the carpet.
HE ASSURED ME THAT THIS WOULD BE TAKEN CARE OF AND THAT IT WAS ON THE WORK ORDER. And the man who came WAS NOT prepared to do it!

Report a concern   June 2, 2016 — Rated 1 out of 10 by T.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I called and asked why I had been charged so much compared to two weeks ago. I was told they didn't have an explanation other than there were two different technicians. I was then told that a manager would call me back. Nothing. Name removedPhone number removed261

Report a concern   June 2, 2016 — Rated 10 out of 10 by Jeff Poucket Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mark was professional and did a terrific job. Carpets were cleaned in a timely manner.

Report a concern   June 2, 2016 — Rated 8 out of 10 by S.A.R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

just continue to do a very good job

Report a concern   June 2, 2016 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast and efficient. My carpets look great.

Report a concern   June 2, 2016 — Rated 8 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your technician was informed and informative. The carpet smells and looks great. I'd give you a 10, but I want to see what it looks like in a week or so.

Report a concern   June 2, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and efficient. The technician was a gentleman and quickly determined the perfect approach to the job and completed it with alacrity.


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