Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2016 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and quick service. Carpet dries quicker.

Report a concern   June 8, 2016 — Rated 9 out of 10 by Kay Ellingson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hector was my representative - and was very knowledgeable about products and their effectiveness - and patient when I was bowled over with the cost of a gallon of the Pet Control!! The knowledge of that cost should be given ahead of the appointment so that the rep does not have to spend so much time defending these costs. Hector was a hard worker and dedicated to the company and its services. I would ask for him again when needed.

Report a concern   June 8, 2016 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thank you for coming out a second time to 'make it right' with my carpet. It looks so much better then the first time the guy did it.
I think you should train your guys to spend more time on getting the carpet clean and spots clean if any.

Report a concern   June 8, 2016 — Rated 8 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

I thank you for coming out a second time to 'make it right' with my carpet. It looks so much better then the first time the guy did it.
I think you should train your guys to spend more time on getting the carpet clean and spots clean if any.

Report a concern   June 8, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job

Report a concern   June 8, 2016 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Drop the environmental few.

Report a concern   June 8, 2016 — Rated 8 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was told that I would get two passes to RH2O water park, but I did not receive them. Please mail them. Also, the young man who did the work (the technician) never gave us his name. I even asked for a business card, but his name wasn't on it. He was very nice, and as far as I can tell, did a credible job - as good as he could do with what he had I suppose. He was very helpful with the furniture. I have no complaints, but would like to have gotten his name when I gave him mine.

Report a concern   June 8, 2016 — Rated 4 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Paid $155.00 to have kitchen tile cleaned. Worse money I ever spent, looks horible. Carpet look o.k paid $195.00 to have them done. Supervisor is coming out this Friday to follow up. This was my third time using Zerorez will be my last.

Report a concern   June 8, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great and did a great job. Very impressed with outcome of carpet (looks new again) Pet stains gone and there were guit a lot ! Great job good produce. J H

Report a concern   June 8, 2016 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great! The 2 techs were very polite, friendly, professional. I was very comfortable having them in my home.

Report a concern   June 7, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time, was courteous and did a good job.

Report a concern   June 7, 2016 — Rated 10 out of 10 by Peggy Edge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have pets and we wanted to have a company who provided a non-chemical process.

Our technician, Joseph, came in with a huge smile on his face...very personable. He thoroughly explained the process that he would be following, ever asking us if we had any questions about the products or the procedures. He was very knowledgeable on the products he was using on our carpets.

Report a concern   June 7, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are safe for all

Report a concern   June 7, 2016 — Rated 10 out of 10 by Ann Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did not buy any products so can't answer

Report a concern   June 7, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Using water no chemical or perfume smell
Staff

Report a concern   June 7, 2016 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets cleaned up better than expected!

Report a concern   June 7, 2016 — Rated 10 out of 10 by E.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was very professional, and did an excellent job cleaning my carpet!

Report a concern   June 7, 2016 — Rated 0 out of 10 by D.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Four days after you cleaned my carpets they came alive with fleas. In the almost two years I've lived here I have never, ever seen 1 flea, let along dozens, maybe hundreds of baby fleas. Not an adult in the bunch. I think your equipment was contaminated by another job and you brought the pestilence to my house. And no, I don't have pets.

Report a concern   June 7, 2016 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did a slow and complete and thoughtful well done job:)))

Report a concern   June 7, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks and smells clean.

Report a concern   June 7, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked the technician you sent out. He was amazing. Great attitude. Hard Worker. and very willing to go the extra mile.

Report a concern   June 7, 2016 — Rated 10 out of 10 by D.A.J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was prompt,polite, and professional. He took all the extra time necessary to completely remove several pet stains. I am completely satisfied with the job done by the technician. I will continue to use Zerorez for all of my carpet cleaning needs.

Report a concern   June 7, 2016 — Rated 10 out of 10 by Christie Klinger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!! Friendly and personable. Explained everything thoroughly to me.
Got out even some tough stains. Would definitely recommend and use again.

Report a concern   June 7, 2016 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual, courteous, and professional. Full explanation of service given before, during, and after work was done.

Report a concern   June 7, 2016 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job.

Report a concern   June 7, 2016 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great. Explained what was going on and did a great job

Report a concern   June 7, 2016 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech were very nice and easy to deal with. Did a great job

Report a concern   June 7, 2016 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The minimal use of chemicals and the technicians - wonderful!

Report a concern   June 7, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean as advertised

Report a concern   June 7, 2016 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really does an incredible job cleaning carpet.


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