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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and professional service. The gent whom cleaned my living room, game room, and carpets took his time to ensure a job well done. I haves had other cleaners (other companies) that were in and out and could care less about the service/quality provided. Thank you for a great job!
I am always happy with how my carpets look after a Zerorez cleaning. I also appreciate that my service person this time did NOT try to sell me more than what I asked for. He was efficient and very courteous as well as respectful.
I have already recommended Zerorez to family and friends and will continue to do so.
thank you!
No residue left.
The person who came to my home took pride in a job well done.
Very professional, arrived on time, called to keep me posted on arrival time. Very thorough cleaning. Very happy and have already recommended to my neighbor.
outstanding service
Stain removal was phenomenal!
I have a double sided staircase, one side used often one side not.
( 23 stairs and a landing 24 inches ) cream colored carpet. The more used side is TERRIBLE! I mean I told the tech when he was almost at the bottom of the stairs that " there are 6 of 8 stairs Where only half of the step in the middle right are clean ( a straight line in the step was visible ....) he says it would go away and it was wet enough he didn't want to go over it.
Well, guess what it looked the same 12 hours later .... Very poor. It looks worse than it did when uniformaly dirty. This isn't fair or done right.
Your tech did a bad job and from the look of the steps he did almost correct... It is his bad, that he didn't listen when he was at my house. What are you planning to do to fix it?
Low toxicity. Great results
Very prompt service & very clean carpets! Well done.
Very friendly people who do not push sales down your throat and offer what you need.
Non toxic
Carpets look fresh and feel soft.
water based leaning; every service person who's been to my home has been polite, respectful, professional, listens and responsive to my requests
Best carpet cleaning! Carpets dry faster and stay cleaner longer.
Your technician was professional and nice as can be. The carpets look like they have been freshly vacuumed but most of the stains did not come out. And the carpets are now pulled up in some spots (not lying flat) and that was not the case before they were cleaned
The carpets are old and Joel did tell us that older carpets are harder to clean. So probably same issue would have been with any company. Thanks for trying...
The carpet looks worse than before your cleaning.
I have contacted your customer service & a quality control supervisor is supposed to come out this week.
Technician was very professional, friendly and respectful.
Completely satisfied with results of carpet cleaning.
On time reliable service. Very professional
Good service, quality products
The young ma that cleaned my carpet di an outstanding job. I will recommend Zerorez to my friends.
gets carpets cleaned, knowledgable staff that do their job, and do it well
No residue left on carpet. Absolutley the green aspects of your product. Service people have always been very professional and efficient. Price is reasonable.
It worked.
Customer for life!
The techs were very professional and very knowledgeable about the cleaning process!
They were very helpful with some decisions i needed to make on whether to clean or replace
Carpet in certain rooms!! I soooo appreciated their honesty! They made me feel very
Comfortable in my decisions!! I look forward to having these same two Individuals return
To my home when carpet and tile cleaning are needed!
Love how clean the floors look and feel after ZeroRez comes over to our house.
No chemicals. Helpful and knowledgable staff.
On time, great job, very professional

Polite, professional, and uniformed staff who arrive on time and do a great job.