- Phone: (214) 372-5326
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based on 83965 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The method you use to clean carpet without using soap and water. Your available schedule time. Demonstrations I saw on Channel 8 made me a believer.
The men who cleaned the carpet were very thorough. Even though our carpet is over 10 years old it looked great when they finished.
My technician was very thorough. Great worker
Well I have called 2 times to pay my invoice but the first time I was put on hold for 20 plus minutes so I hung up. The second time I finally got a hold of someone but at first he couldn't find my account and then had to transfer me to someone that could take my payment and I was put on hold again for longer than 10 minutes so I hung up again. It is impossible to get ahold of anyone that can actually assist you.
Professional and thorough
Did not move furniture, like ad said. I called and complained and you are coming back to redo my carpets.
Scheduling and service both were handled by friendly, professional, knowledgable people who did what they said they would do!
No chemicals
The machine he used for high traffic areas.
Employees are knowledgeable, personable and professional!
I like how it's no-nonsense, professional, & reliable service.
works well on older carpets with heavy traffic stains
The technician that came out was informative, professional and was not bothered by all my questions and concerns. He was a pleasure to work with.
Easy to schedule; a job well done; technician was excellent.
THOROUGH.,FAST AND VERY FRIENDLY SERVICE REPS
very CLEAN and very professional.
Good technician. Good products.
We were first time customers. I found your technician Dustin W. to be extremely polite and efficient. He went out of his way to be careful with my furniture items and was very detail oriented. Dustin did a wonderful job for us in a short amount of time. We have animals and our carpet is not new but it looked better than I expected after our cleaning! I think I can live with it for a while longer and I definitely will have Zerorez in for additional cleanings in the future. It is nice to do business with a service company that values the Customer. Thanks Zerorez and thank you Dustin!
stains are still on carpet
I had to make two appointments. The first appointment the technicians were over an hour late and when they arrived they didn't have the right equipment to clean my carpet. I got the feeling they just wanted to go home since it as late in the day, after 6pm.
Technician was great
I love that there isn't any residue from soap and everything smells so fresh and clean
The professionalism of the two gentlemen who cleaned my carpets.
The technician was knowledgeable and gave a detailed description of what the products will do to destroy pet stains, which I found interesting. I was comfortable in knowing it would turn out great. Here it is 2 days later, and my carpet looks brand new and smells great. Thanks Josh and Zerorez! 😀 This was my first time using you, and it won't be my last. 😊😊😊
Consistently good results with your product and service.
Quality cleaning and great service
Zero residue I like it !!
It got spots out of the carpet and furniture that I thought would not come out.
Incredibly great job of cleaning the grout!
Your Tech named Jimmy was fantastic! Very personable and explained every step of the process.
On a scale of 1 -10 this guy is an 11.