Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83965 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 14, 2016 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality service, quick, efficient, friendly

Report a concern   May 14, 2016 — Rated 10 out of 10 by Janie Peachee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets really really clean

Report a concern   May 14, 2016 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and environmentally friendly products.

Report a concern   May 14, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men who came to clean were very professional and very nice. The service was excellent. They got right to work and didn't waste any time.

Report a concern   May 13, 2016 — Rated 5 out of 10 by T.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

ended up being more than twice as expensive as quoted

Report a concern   May 13, 2016 — Rated 9 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good, one of my rooms did not come out as good as last time.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Leigh Barajas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman showed up on time and was very courteous when it came to assisting me with decisions.

Report a concern   May 13, 2016 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green, great for a crawling baby

Report a concern   May 13, 2016 — Rated 10 out of 10 by N.A.P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and results. I would defiantly recommend.

Report a concern   May 13, 2016 — Rated 7 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very satisfied with all but one small area that didn't clean as I thought it would.

Report a concern   May 13, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and courteous workers

Report a concern   May 13, 2016 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a very thorough cleaning job.
Very satisfied!

Report a concern   May 13, 2016 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First of all, AWESOME TECHNICIAN! Be very proud of your techs and their services. I'm very pleased with everything

Report a concern   May 13, 2016 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly

Report a concern   May 13, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service agents are always very accommodating and ready to help solve your problem

Report a concern   May 13, 2016 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

its green clean and dries in a few hours. very good.

Report a concern   May 13, 2016 — Rated 10 out of 10 by J.A.B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets always look better than I expect and theu are able t remove stains I thought would never come out.

Report a concern   May 13, 2016 — Rated 7 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I wish he would have cleaned better around the sofa and I think he skipped cleaning under my son's desk. I didn't notice the carpet around the couch until I moved the furniture back.

I also don't understand how my quote went up by $100. I understand $56 from yhe extra tile square footage, but what about the rest? I could swear that the quote over the phone was about $225 and the final bill was $327.

Report a concern   May 13, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great the tech was very courteous and professional

Report a concern   May 13, 2016 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks like new and dried quickly

Report a concern   May 13, 2016 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is very clean. The technicians were very professional and courteous and were very careful to wear the booties and protect the furniture. I would definitely recommend them to my family and friends - have already told my son about them. Fred Vines (guess he was the lead technician) is a very good representative of your company. He told the helper that he did a good job (which he did) and that impressed me. We are definitely satisfied customers!

Report a concern   May 13, 2016 — Rated 9 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Infused water cleaning and extraction. Hard working technicians.

Report a concern   May 13, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the way my whole house smells clean and fresh

Report a concern   May 13, 2016 — Rated 9 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and knowledgeable staff. Products which do the job without leaving behind odors and stickiness.

Report a concern   May 13, 2016 — Rated 7 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better scheduling and timimg.

Report a concern   May 12, 2016 — Rated 9 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristin was a very nice person, and did a wonderful job. This is the first time I have used this service, and the product has no odor nor residue. The rug also dried pretty quickly I am so happy I heard about you from a friend. Thank you!

Name removed

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they were prompt, and worked quickly. and my carpet looks great

Report a concern   May 12, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets stay clean--no chemicals used.

Report a concern   May 12, 2016 — Rated 10 out of 10 by Bryan Cyranowicz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked great and the technician was on time. I was deeply impressed with the outstanding customer service that entered my home. It made everything even better. Zerorez knows how to set the bar to make the customer happy.

Report a concern   May 12, 2016 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are really clean. The technician was very professional and kept me informed all the way through.


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