- Phone: (214) 372-5326
- Visit Website
based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is cleaner than it was . However it is not clean. I ran my hand on the damp carpet an I could still smell the dirt.
The guy that was here worked very hard but was in a hurry to finish.
I watched the clear tube he put I between the two hoses and the water was dirty the hole time.
My carpet was very dirty and it is cleaner now but still very dirty.
I did expect a better job from your company.
Your technician, Edmond, did an excellent job. I don't know which percentage of credit goes to products; equipment or manpower/training, but the combined effect was highly satisfactory. We would not hesitate to recommend your service to others!
Good results
Great technician and quality results.
clean and low cost.
Zerorez is the BEST at making our carpet look good!! Wouldn't use any other company. Guaranteed.
The quality
Good service. Technician personable and skilled. He did a good job. The cleaning system was effective.
Timely, precise, overdeliver, good value, professional staff
It was not an "in and out" cleaning. He took his time and did the job well.
The process Zerorez uses to clean carpets is clean and very easy on carpets. Usually we clean our carpets with a Rug Doctor, but from now on we will call Zerorez. Our technician did a great job and we are very satisfied with the outcome.
my carpet was really dirty, and now its beautiful. great service
Best carpet cleaning ever by best tech ever, JOSH!
Did a great job , on time friendly . Products do ;not attract dirt back
Everyone I interacted with was extremely friendly and professional. The technicians were very knowledgeable and always answered questions without giving us a run around.
The carpets seem to stay cleaner longer
no harsh chemicals. tech was very courteous and professional
Did a good job of cleaning carpet
Great pricing and very dedicated team
Thank you Zerorez for being available on such short notice. You guys went above & beyond to make the new guesthouse immaculate!!
We're very pleased with the work of Joseph & Eric. They did an outstanding job!
Very clean and looks clean. Very hot water and suction used to get a better clean . Less time to dry due to the suction and getting deep within the carpet fibers. Carpet will get even cleaner with regular cleanings due to no residue left behind. I recommend Zerorez to anyone who wants good clean carpet with no stains or residue left behind. Great job!
clean carpet, technician keeps you informed, keeps house clean
Jimmy was great and did a great job
On time, thorough job, courteous and professional technician.
I don't know if your process is better than competition, i.e. does it clean better, last longer, etc. However, I am a devoted Zerorez customer because of your superior customer service and the professionalism of your technicians. Your CSRs are cheerful, informed about cost, discounts, services and always follow up re. appointment timing. Josh (didn't get his last name)is a real pro. He explained what he was going to do, what results I could expect, how long it would take and got to work. He was friendly and professional. I will request him when I need work again.
Friendly tech that came out. However, cost did not match with person on the phone. you all need to be more descriptive on the pet treatments.
I found that the claim of "zero residue" was not at all the case. My tile floors
became very slippery and I hand washed them several times to get rid of the residue.
Your technician, Michael was excellent. He arrived on time did a great job of cleaning
and the carpets look terrific. The product, however, is not that great. I have not had
this experience with Dalworth and Stanley Steamer.
They guys that came to the house were very warm and friendly and knowledgable. My tile floor looked amazing! They did a great job!
Very little. It was a great job. I am not one who recommends services to others unless asked.
Zerorez was very prompt and stuck to the scheduled time that they gave me. There was no guessing or waiting. The service that they provided was very thorough and left our home smelling amazing! Dave was awesome!