Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2016 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians, timely and quality services.

Report a concern   June 19, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and no residual odor.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Kelli Black Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was amazing!

Report a concern   June 19, 2016 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Just clean. No chemical smell just a nice fresh look.

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable, professional, well-mannered and uniformed technicians who seem genuinely concerned about doing a great job.

Report a concern   June 19, 2016 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian Moreno was great. Did a great job. Very personable.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Tammy Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How the products was able to remove stains. The services was outstanding. Very professional and went above and beyond with the services. Very pleased, and would recommend to family and friends.

Report a concern   June 19, 2016 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of chemicals in the cleaning process. How safe and environmentally friendly it is

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!!

Report a concern   June 19, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price was competitive though was disappointed that my 20% discount was not applied and that I now have to wait for a refund. Joel, my technician, was very friendly, knowledgeable, and hard working. I didn't feel "nicked and dimed" which is appreciated. I wish I had moved an ottoman in my bedroom and a set of dog stairs so that they could have been cleaned as well---oh well, hopefully next time. I am pleased by the service and Joel is a wonderful representative for your company.

Report a concern   June 19, 2016 — Rated 10 out of 10 by F.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Joseph, was very professional and cordial. The carpets look and feel very clean after the cleaning.

Report a concern   June 19, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech. was polite and did a great job on getting out the stains.

Report a concern   June 19, 2016 — Rated 7 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The company van did not inspire confidence. The exterior had faded logos and an overall bad appearance. The van also leaked quite a bit. If the customer is expected to pay an environmental fee then, the vehicle should contain the liquids and not leak and stain the driveway.

Report a concern   June 19, 2016 — Rated 6 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not impressed with service. First our technician showed up an hour late, then he rushed through the job, not cleaning our bedroom thoroughly. I was very unsatisfied with service.

Report a concern   June 19, 2016 — Rated 5 out of 10 by R.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech was awesome...very friendly and professional, and knowledgeable. My goal was to get rid of dog urine smells. Unfortunately it did not work. It is better, but certainly not gone as I was expecting, especially for the amount of money I paid.

Report a concern   June 19, 2016 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left in carpets.

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly, courteous, helpful, and went over any concerns I had

Report a concern   June 19, 2016 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease in scheduling
Courteous / knowledgable technician

Report a concern   June 19, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good price and on time service. My carpets look great!

Report a concern   June 19, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent, as were the results! Technician was very friendly and competent!

Report a concern   June 19, 2016 — Rated 10 out of 10 by Alison Aldridge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products are non-toxic and environmentally friendly, yet leave the carpet looking new again.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Steve Gilmore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service. Zerorez rocks!!!

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the guarantee. Disappointed that the full scale pet treatment is no longer offered. Backing, replace padding, clean and seal foundation/subflooring, but still a good product.

Report a concern   June 18, 2016 — Rated 10 out of 10 by T.E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has always come through for us. Your carpet cleaning service is the only company we have used since installing our carpet 14 years ago. The staff is always courteous and efficient. The technicians always do an outstanding job.

Tom & Donna Murray.

Report a concern   June 18, 2016 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets cleaner than cleaned by other companies; technician very courteous, and well versed in every aspect of his business that applied to the services that we requested; price very reasonable

Report a concern   June 18, 2016 — Rated 8 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The water stain on my sofa is larger than when you came. I'd really like for someone to return and try to fix this! It's awful!

Report a concern   June 18, 2016 — Rated 9 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was pleasant and professional. Except for a couple of small spots the carpet looks and feels good. They sent someone back to take care of the few spots. Only thing I did not like was that it took overnight to dry and I didn't realize the process would make my carpets so wet.

Report a concern   June 18, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your guys do a good job. Always happy with the result. Also, very nice guys doing the work.

Report a concern   June 18, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work and great service.

Report a concern   June 18, 2016 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, explained things well, quick and good work


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