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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did tile floor in small bathroom, said grout joints were painted, paint came off, said you would contact me to repair, have not been contacted?
No sticky carpet or smell after cleaning. Techs were friendly and professional. Product seems to have worked well.
Qualified employees, work hard, clean up and leave beautiful carpet behind.
Kept giving me the run around as to when they would arrive.
On time, Great work, carpets like new and dried in 24 hrs.
The guys were very informative and thorough. Very polite and professional crew.
it's a CLEAN clean :)
friendly and knowledgable technicians
I would highly recommend using your service. The gentleman that came into my house to work was extremely thorough and I was so impressed with him. Rarely do you see somebody who loves their job and works hard and cares about the service that they provide. I immediately saw this and Chris Rivas as you can tell he loves his job and cares about the quality of work he does. He made an effort to talk to me and explain things to me and show me the before and after on my carpet and tile He came out on a Friday afternoon and his equipment quit working on him so he had to wait for a another truck before he could complete the job. He had such a great attitude and really took his time to do the best job ever. I honestly cannot say enough good things about your employee Chris. I really appreciate the work he did in my home. EXCEPTIONAL EMPLOYEE!!! WAY TO GO CHRIS RIVAS!!! Thanks for taking pride in your job and making my house beautiful!!! Chris should be your spokesperson!
No residue; carpets feel and look clean
The guys who cleaned our carpet did and excellent job. We are customers for life!
Kevin was very timely and listened to what I needed. He did a great job and I loved that there was no strange smells afterwards, too! Yea, Kevin and ZeroRez!
I like that you use hot water and do such a great job, I will not use any other carpet cleaners you folks are the best. Joshua did such a great job and was very professional and very courtess to me. Thank you so much for having such a great cleaning company.
The tech Jimmy was awesome. He was polite, prompt(early actually) very careful not to damage walls or step on the carpet with his shoes until they were covered. He explained all of the steps before he took them and even helped me to move some of the furniture so he could clean underneath it. I would highly recommend your product to friends of mine or anyone who needs their carpet cleaned. If you have more technicians like Jimmy working for you your business will do nothing but grow. I'll see you again as soon as my carpets get dirty!!!
Carpet looks clean. Thanks.
Prompt and courteous service.
The technician professionally answered our questions, explained our options and provided excellent service.
Great technician. Hard worker!
Green
Green
Fast, clean, nice employee
The expertise and professionalism of the Technician that cleaned my carpet, demonstrated exceptional customer service.
After the tiles dried, the stained grout is still visible. Could this possibly be corrected? Thanks in advance.
The only thing I did not like, is waiting two weeks for a redo. Other than that, I now realize that not all stains can be removed from a carpet.
It's water only, no soap
Did not remove all the spots on carpet. Spot clean the areas that still are dirty.
Everything
Service was excellent! They did a very detailed job and it looked great!
More clarity on their price structure. Want sure if a hallway counted as a room, etc. Be better at the tough stains. Wear and tear was handled but a few tough stains remained.
very nice carpet cleaners
The service technicians who came to our home were very helpful. They went above and beyond to help us in a very difficult situation. I have twin granddaughters whose mother passed away about a year and a half ago. They love their dogs and have been sleeping with them. Unluckily that was not a good thing for the carpets!! I hated having them sleep in that environmen. The guys did a great job cleaning the carpets and now the girls have a clean place to sleep!! Thx so much!!