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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your carpet cleaner, Greg, was great! He was friendly, thorough, efficient, and did the job quickly. He was professional and knew his job.Thanks!
Lois
Great service that really cleans!
Your technician was professional and let me know about the options we had for cleaning our carpet and tile before he took action in each particular situation.
Timeliness,courteous employees, and how cleancarpets are when job is completed.
Actually, it was the technician....He was great !
Did a great job.
We had some tough stains and had a return appt for that - no problems - great customer service
Service and product
Lower pricing on a few items. Carpet cleaning price is good but repairs and protection prices are high.
Very professional, efficient, and effective services.
Cleans without a lot of water and removal of stains. Courteous staff.
the professionalism and the quality of service.
We have a party Graduation party Sunday so the timing is critical.
1) I was told my rug could be cleaned but they could not clean it without taking it in at $6 psf (2 week turn vs Dalworth $3.25 psf (7day turn).
2) one room still has orders
3) the Free tile plus 100sq was Ok but not awesome for $150.
I spent $240 I and not sure if it was worth it.
Safe for pets and non allergenic.
I had a wonderful experience, and the results exceeded my expectations. I will gladly recommend Zerorez to my friends and family.
Greg was very knowledgeable and efficient.
Prompt, courteous service. Technician was outstanding. He discussed options with us, made recommendations, and provided excellent workmanship.
The technician was professional and very informative. My carpets look great!
Easy and very customer friendly. Ready to please!
Great service and wonderful results
The carpet looks great! Robert was very knowledgeable and helped us choose the right service for us. He explained things very clearly and thoroughly. I will definitely be calling zerorez out again for additional services and a yearly service!
Friendly prompt efficient
I like the cleaning. Both the way carpets are cleaned and and the removal of stains are great. I did not think it would look as good. The cleaning tile could be better. Only part was done and some areas were left uncleaned. The price of tile cleaning is too expensive. Then i was told one thing and decided to use you. During cleaning the price was skyrocketting. I could not do all tile because of price. The charge doubled at the end. So you say one thing and then when you have business change the price. I was angry over that. Will have to use different company for tile. I may use you again for carpet. Not sure. I do like products. Get your prices correct and stick with what you say. I was told $198 by phone then $313 after done and paid $229. There is a problem here you need to confront and clarify and change.
The service and the process you use
The carpet is clean. The technician was friendly.
Did more than asked.
Tile floors felt slippery for a few days
The service representative was professional and prompt. We paid for the pet order removal but after a couple of days the smell didn't go away.
We were very satisfied with the person who cleaned our carpet, your equipment,and the way our carpet looked when the job was completed, as well as the cost.
Our service guy was extremely polite and did a great job on the carpet!

The Service Technician came in and got the job done Very Quickly and efficiently. I have used ZEROREZ several times and have been totally satisfied. My 9 year old carpet looks new every time they leave. That's saying a lot since I only live in 640 square feet with two cats and a dog. I highly recommend ZEROREZ. Jim