- Phone: (214) 372-5326
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based on 84666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was awesome
Service Tech Josh, detailed what , why and how the service would be done and demonstrated while he was working. the end result is a clean and almost new look to a 9 year old carpet. The tile cleaning is amazing. Could not believe how clean the grout and tile looked.
Most impressed with the way we were treated and house cleaned.
I have already passed on company information to a neighbor.
No chemicals. Great service!
You do not use soap on the carpets.
It is great, dries quick with nothing left behind, cleans well. Personnel are always great.
No chemicals
I like the "Zero" in Zerorez and in what that means.
The service was great the first time, just a small issue with a stain that got a bit worse. You came right out and fixed it and it looks amazing! Thank you!
Timeliness, courteous agent. Had the cleaning done months ago and still looks clean. awesome value.
Technicians are very knowledgeable and friendly. He did an excellent job cleaning and in a timely manner.
Pet friendly...and non-toxic.
Quality of work.
Our carpets, and couch, are so clean now!
Prompt and did a good job. Cleaned after they were done.
HORRIBLE WORK DONE. THERE IS ABSOLUTELY NO CHANGE TO MY CARPETS. THERE ARE STILL REMOVABLE STAINS ON THE CARPET. I GREATLY, GREATLY REGRET EVER DOING BUSINESS WITH YOU. UPON CALLING TO ADVISE THAT A SHAM JOB WAS DONE, A MERY GIRL FROM THE CARROLLTON OFFICE COULD CARE LESS. SHE WAS NEITHER LISTENING NOR WILLING TO HELP. WHEN ASKED OF THE CORPORATE OFFICE INFORMATION IN ORDER TO GET THIS MESS RESOLVED, INSTEAD OF EXPLAINING THAT SHE HAS A BOSS THIS CAN BE ESCALATED TO, SHE JUST COULDN'T BE BOTHERED. THE CORPORATE OFFICE GAVE ME THE NAME OF HOPKINS AND A NUMBER TO REACH HIM AS THEY DO NOT OWN THAT... REALLY? WHAT A JOKE! I CALLED THIS PERSON OVER AND OVER WITHOUT A RESPONSE. I LEFT HIM TWO VOICE MAILS AND IS YET TO HEAR BACK FROM HIM. I REALLY SHOULD HAVE STAYED WITH SEARS AS I DO YEARLY. THEY HAVE NEVER DISAPPOINTED ME AND DO A FAR GREATER JOB THEN YOU. I HAD ONLY WANTED TO TRY YOUR SERVICES AND IT HAS NOW COSTED ME MUCH MORE MONEY, ANGER AND HEADACHE THAN I EVER IMAGINED. I HAD TO PAY PEOPLE TO COME MOVE MY ENTIRE HOUSE TO HAVE THIS MESS OF A JOB THEN? I WILL BE CONTACTING THE BETTER BUSINESS BUREAU ON THIS. I WILL ALSO SHOW THE PICTURES TO THE STATION THAT ADVERTISE FOR YOU GUYS TO THINK BEFORE TELLING LIES ON AIR. I REFUSE TO HAVE YOU GUYS TOUCH ANYTHING OF MINE EVER AGAIN. I DEMAND THIS HORRIBLE SERVICE TO BE REVERSED IMMEDIATELY.
More natural than chemicals.
Always very professional and did a great job as usual
THE REPS ARE VERY GOOD.
The cleaning was not as good as described by Jody Dean on kluv radio. I expected carpet to look like new. Yes, it is clean and does look better, but sorry I can not be your raving fan like Jody Dean.
The tech, Jimmy, was very courteous and professional. He did a great job, and our carpet looks great. We will use you again, and I will recommend you. I have posted a positive comment on my neughborhood's Facebook page.
The ease of setting the appointment, promptness of the technician, the polite manner of the technician. He seemed very knowledgeable and thorough.
The product is wonderful.
The tech was friendly but spent the first on his phone while trying to work and got virtually nothing done. After that he finished the bulk of the work in half an hour.
My carpet was really dirty in the heavy traffic areas...I was a little skeptical
that they would come clean...was surprised and delighted at the results
Quality of service and honesty of employees is outstanding.
Very thorough!
Kid- and pet friendly, and it works!
good customer service, price was very high though
Fine gentleman and hard worker. Excellent
work?
Carpets in some areas do not look as clean as I thought they would as I can still see traffic patterns after 2 years of light use and good care.
I like how you clean with water. The gentleman you sent out went way beyond the call of duty. I liked how he cleaned my chair, and how he educated me about your products. The carpet looks great.