Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85372 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2016 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My house felt and was so very clean. Robert was very efferent. And informative. I will use zero fez again

Report a concern   August 7, 2016 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Greg was very nice, but he wore no name tag and I actually had to ask him his name.

Report a concern   August 6, 2016 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was a great worker!

Report a concern   August 6, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safer, dries faster, no residue.

Report a concern   August 6, 2016 — Rated 5 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought the special protective spray with the output on with the machine and not just a spray bottle handheld. I could have just done that myself. I feel like that was not very professional and it will not be very protected.

Report a concern   August 6, 2016 — Rated 10 out of 10 by Cheryl Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You know the floors are clean and look good! Your employee did a great job! Thank you!

Report a concern   August 6, 2016 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The first attempt at cleaning my tile floor was disappointing, but when I called the company I was told they would send someone else out to

See if it could be done better. When the second tech came out he did a very thorough job and I am now very pleased. Nice to do business with a company that stands behind their work.

Report a concern   August 6, 2016 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had not used Zerorez before and really didn't know anything about it. The technician that showed up to clean all the carpeting in my home explained they basically clean by power washing with water not chemicals or detergents. If they do pretreat any areas they use an orange product. I really liked the idea of no chemicals put into my carpet and home. My carpet looks great. I also had the tile cleaned in my kitchen and breakfast area and was amazed how good it all looked afterwards.

Report a concern   August 6, 2016 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very pleased after our carpet was cleaned. Our technician was very good - knowledgeable and helpful. Like that it dried in 4 hours or so.

Report a concern   August 6, 2016 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good technician. Got my carpets really clean.

Report a concern   August 6, 2016 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly. Child and pet safe. No residual smell.

Report a concern   August 6, 2016 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That clean, no residue feel!

Report a concern   August 6, 2016 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are on time courteous. Carpets always look great when job is completed.

Report a concern   August 6, 2016 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals used is important to my family

Report a concern   August 6, 2016 — Rated 10 out of 10 by L.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness of job, very professional

Report a concern   August 6, 2016 — Rated 9 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price, quality and timeliness

Report a concern   August 6, 2016 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made terrible stairs look and smell better

Report a concern   August 6, 2016 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked much better after shampooing.

Report a concern   August 6, 2016 — Rated 7 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

No nice smell after cleaning done
Didn't pick up stains like others do

Report a concern   August 5, 2016 — Rated 9 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone I spoke to or worked with was professional. The tech was on time, friendly, worked quickly, did a thorough job and the carpets and tile looked clean and fresh. Got a great price through the radio promotion as well. Thank you!

Report a concern   August 5, 2016 — Rated 5 out of 10 by G.A.M.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like your cleaning product is different . Spits do not come out like the used to

Report a concern   August 5, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast drying, fresh smelling, carpets look great!

Report a concern   August 5, 2016 — Rated 10 out of 10 by Patrick . Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was a pro. he did a grate job very clean Our carpets are 23 years old and he did an excellent job . He was very kind and knew what he was doing. We have recommend you to a couple of people. Thanks josh for the good job.
Patrick and Bernice Seifried

Report a concern   August 5, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Bert Show

Report a concern   August 5, 2016 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin did a fantastic job!

Report a concern   August 5, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did an awesome job

Report a concern   August 5, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned carpets without leaving soap and got all spots up, did not try to sell extras, as they were not needed.

Report a concern   August 5, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, and the tech that came to our house was great.

Report a concern   August 5, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician!! Keith did a wonderful job, going over and beyond when cleaning the apartment. Not only did he technically do a superb cleaning job, but his "people skills" are the best. You are lucky to have him! I will request that he do my other apartment, though I previously didn't think I would be doing both. Thank you, First name removed

Report a concern   August 5, 2016 — Rated 8 out of 10 by W.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

some of the high traffic areas were not clean as well the rest of the areas. still seemed dirty


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