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based on 84666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First of all when the technician finished his work the carpets looked new. He did a great job of cleaning them. However within 24 hours the pet stains started reappearing on the carpet and the odor as well. I'm not sure what can be done if anything. I have been spot cleaning with water and a wet vac. The odor is not quite as bad but is still there. Once again he did a great job of making the carpets look new again. I don't know why the stains surfaced again. Name removed Phone number removed (cell)
Very Friendly and professional. Carpet looked great and stains removed
No chemicals - friendly staff and job well done
Showed up on time, courteous and did a great of getting stains out.
Our service tech was very nice and professional
No residue and courteous personelke
The guy who cleaned out carpet and tile was so quick, efficient, thorough and did an amazing job. I love my carpet! Please give him kudos for doing such a great job!
Price and professionalism.
The green part of it and your technicians were very fast and efficient.
The floor was supposed to dry in 4-6 hours, but the next morning it was still damp. This means that the dirty water was not suctioned out enough. The gentleman worked hard, I do not blame him. I blame the faulty equipment he was given. He finished at 1:30 pm, but it did not completely dry until 11:00 am the next day. Very disappointed.
Chris walked me through each step of what he would be doing, and he kept working on my very difficult pet stain until it was gone. I would recommend Chris and Zerorez very highly!
My carpet has never been so clean. What a difference Zerorez has made. I have already begun to tell my friends about Zerorez!
The professionalism of Mark, the technician, how clean my carpets and tile are.
Carpets looked great. Price is a little high but other than that...great!
care and thoroughness.
Trchnician very pleasant.
I have been using Zerorez for many years now and have never been disappointed. And my last visit was no exception. Jimmy was very knowledgable in what he was doing. It never ceases to amaze me that your process gets out all of the stains and makes my carpets look new again. Thank you Jimmy!!
Friendly and good customer service.
We have used your services quite a few times and have always been very pleased with the quality of work and professionalism of the technicians. This most recent visit to clean air ducts was no exception...Joseph was very thorough and explained the need for cleaning the dryer ductwork which was not vented correctly in the attic. We felt the extra expense was worth removing the fire hazard.
Timely, polite and professional. Carpets are clean.
Ricardo was on time, polite, and ready to work. He answered all my questions and knew your products. I like not using chemicals and the quick drying. Ricardo worked hard and treated all my trouble spots and my carpets look so much better.
I would recommend your company and Ricardo to anyone needs g there carpets cleaned.
Fast and friendly technicians. Great results
I like that your products are non-toxic so I don't worry about putting my children at risk in order to have clean carpeting. Also I am always impressed with the people who come to clean my home. In fact, my parents came over today for a visit and commented on how beautiful my floors looked. My mom will be calling you guys soon for her home. She is hoping she can request Shane.
The technician was excellent in showing me the process involed in how Zeroex cleans carpet and upholstery. Very impressed with their technique. Very reasonably priced and didn't pressure sell extras, informed though. No sticky residue left and carpet and upholstery turned out looking clean and fresh.
Very thorough in cleaning. Gave you an honest estimate.
Carpets look great and the technication was very nice and professional.
My tech was on time and my carpets look new.
The technician provided me with excellent customer service! He was very friendly, respectful of my home, and very knowledgeable. I would use your services again based on my positive experience with your technician!
they really work....my carpet is clean!
The young man assigned to my home did an excellent job throughout the entire home. He willing explained the procedures of how he would methodically clean my carpets. All carpets were vacuumed forward and back, then he repeated the process going left to right. He explained that the Carpet fibers are typically twisted, and by going both directions it can be ensured that every part of the fiber has been reached. I needed that assurance because the new Owners and their Realtor were scheduled to perform a walk thru in my two story home the next day. He was efficient, expedited and professional. His firm also offer a additional discount on the spot when I shown my retired military identification card to verify my credit card when making the payment. Thereafter after receiving outstanding services Zerorez provided a generous $75.00 gift certificate to Estilo Gaucho Brazilian Steakhouse!! Very classify restaurant, food, beverage and services, absolutely exquisite!! Thank you Zerorez.