Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 29, 2016 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical-free

Report a concern   May 29, 2016 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always have good luck with the techs you send out. They're very nice and explain everything clearly. I don't think my carpets could get any cleaner!

Report a concern   May 29, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   May 29, 2016 — Rated 5 out of 10 by T.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First, technician said stains would not come out, I insisted that he goes over them once more time, and they all came out easily. It happens to all rooms, all over the house. It's was a hassle.

Report a concern   May 29, 2016 — Rated 10 out of 10 by Richard Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the job is well done always

Report a concern   May 29, 2016 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician got the very clean

Report a concern   May 29, 2016 — Rated 10 out of 10 by Steven Kay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service person took the time to make sure it was done right. He did not rush the job and did an excellent job

Report a concern   May 29, 2016 — Rated 9 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who came to my house was very professional. And you did a great job at getting my carpets clean.

Report a concern   May 28, 2016 — Rated 9 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The satisfaction of a job well done that is worth the investment.

Report a concern   May 28, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpet, five year old stains came up!

Report a concern   May 28, 2016 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

polite and friendly service

Report a concern   May 28, 2016 — Rated 10 out of 10 by V.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was very knowledgable & courteous and did a great job and I'm more likely to call for services in the future.

Report a concern   May 28, 2016 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was actually clean and looked great after being treated.

Report a concern   May 28, 2016 — Rated 10 out of 10 by Christopher Koopmans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time and paid attention to every concern I had. The service exceeded my expectations.

Report a concern   May 28, 2016 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech explained the cleaning process in detail. The cleaning was completed within the time frame that I needed.

Report a concern   May 28, 2016 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets looked great after they were cleaned, and your technician Jay was very pleasant, hard-working and good to explain everything he was doing,

Report a concern   May 28, 2016 — Rated 10 out of 10 by Heather Day Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was informative, thorough and the products were great! Made our carpet look brand new again!

Report a concern   May 28, 2016 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There is no residue left behind after cleaning. The technician educated us about the process and after care.

Report a concern   May 28, 2016 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was an old mess and zerorez made it less embarrassing.

Report a concern   May 28, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Greg was very knowledgeable and efficient. We previously used your company, and were not impressed with the technician. Our experience this time changed our minds. We will be return customers, and hope you realize what an asset you have to your company

Report a concern   May 28, 2016 — Rated 7 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Extra charges for stain removal seem a bit silly.

Report a concern   May 28, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, great job, professional staff.

Report a concern   May 28, 2016 — Rated 10 out of 10 by Donn Monroe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo, the technician, was professial and proficient, and he explained everything to me completely. The system effectively removed all stains and made mycarpet look brand new.

Report a concern   May 28, 2016 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technical was nice and polite. Service was done quickly and the results are great.

Report a concern   May 28, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and feels great

Report a concern   May 28, 2016 — Rated 10 out of 10 by Cherell Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Workmen that came out were very informative on what they were doing at every stage. Showing me and telling me what was happening. The process was quick and thorough. The dirt that was in my carpet was disgusting. I was glad to get it all out of my house. I had a few pet areas that they recommended be treated and I would have loved to but I felt the cost was extremely high. That would be my only complaint, otherwise I was super pleased with your people and services.

Report a concern   May 28, 2016 — Rated 10 out of 10 by Janet Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap. Gentleman was very polite and prompt.

Report a concern   May 28, 2016 — Rated 10 out of 10 by Linda Revel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no smell, long lasting. We immediately felt the increased air flow after having our vents cleaned. And having our carpets cleaned several times has postponed our need for new carpets.

Report a concern   May 28, 2016 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The servicemen do a great job and my house smells fresh and clean.

Report a concern   May 27, 2016 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always gets the carpet clean, no matter the stain or problem. The technician was very knowledgeable and right on what needed to be done. Thanks for another yearly great clean.


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