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based on 85372 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you pitch a price on the radio and then its about 100% more expensive after you finish.
Pet & environment friendly
Our service tech Joe was awesome. So informative and helpful. Will definitely request him next time. My carpet looks like new and feels like new.
Zerorez is the only company I use. The carpets are always spotless and I have no reservations letting my 6 month old grandson play and crawl directly on the carpet. I always recommend Zerorez to friends and associates.
You guys do an AMAZING job! You guys turned our showroom from disaster central to a a beautiful show piece! :)
YOU DID DO WHAT YOU SAID YOU GUYS WOULD DO. I DIDN'T GET A PHONE CALL TO SET UP APPOINTMENT 24 TO 48 HRS BEFORE. AND YOU GUYS KEEP CALLING THE OTHER # NOT MINE. THE CUSTOMER SERVICE AT CORP WAS BAD
I have used zerorez in the past, but this time I had 2 big black ink stains on the carpet from a puppy that got a hold of an ink pen. Josh came out the next day and worked on the spot. It didn't look like it was going to come out but before he left he sprayed more of his cleaner on it and the next morning it was gone...A miracle! There is just a small yellow spot now...Thanks Josh for all your effort!!
I believe the man who cleaned our carpet was Justin. Just want to say what a good employee you have. He was so concerned about making sure that I was pleased with the results and went above and beyond what I had expected. Kudos!
Darnell was on time, very courteous and professional. However, once dried, the area in front of the recliners in the living area does not look clean.
Quick. Efficient. Thorough.
I know when you are in route, you did a great job and were friendly and polite. thank you!!
Your cleaning process leaves my carpet smelling, feeling, and looking as good as it possibly can after 10 years of wear! The technician was very courteous and I could tell he took a lot of pride in his work.
Your technicians are always so friendly. They always do a great job!
It was a job ,well done! Thanks
it looks real nice he did a great job
Reasonable price, good results.
No Chemicals.
Be quicker to respond to customer concerns
The technician was very polite and thorough and explained things to me.
Every technician that has come to my home has been professional, hard working and courteous. The products definitely work!
The tech was Awesome!
Thorough cleaning.
Your technician was very professional and did a very good job.
I like the straight forward and simple pricing for the services offered. Jose was great about making sure I was informed about the entire process prior to starting. We are very pleased with the results.
Wonderful and quick service!
I like that no chemicals are used and that the carpets maintain their fresh look for such along time.
Clean product- technician was great!!
The carpet always looks great after cleaned!
Carpet was left wavy, pulled away from tack strip, and seam in carpet is now frayed. It was not previously visible.
Jimmy was great!!! Very professional and polite. I would highly recommend your company and Jimmy.