Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2016 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly people who do not push sales down your throat and offer what you need.

Report a concern   June 4, 2016 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic

Report a concern   June 4, 2016 — Rated 9 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look fresh and feel soft.

Report a concern   June 4, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

water based leaning; every service person who's been to my home has been polite, respectful, professional, listens and responsive to my requests

Report a concern   June 4, 2016 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning! Carpets dry faster and stay cleaner longer.

Report a concern   June 4, 2016 — Rated 7 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your technician was professional and nice as can be. The carpets look like they have been freshly vacuumed but most of the stains did not come out. And the carpets are now pulled up in some spots (not lying flat) and that was not the case before they were cleaned
The carpets are old and Joel did tell us that older carpets are harder to clean. So probably same issue would have been with any company. Thanks for trying...

Report a concern   June 4, 2016 — Rated 0 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looks worse than before your cleaning.
I have contacted your customer service & a quality control supervisor is supposed to come out this week.

Report a concern   June 4, 2016 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional, friendly and respectful.
Completely satisfied with results of carpet cleaning.

Report a concern   June 4, 2016 — Rated 10 out of 10 by John Graves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time reliable service. Very professional

Report a concern   June 4, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, quality products

Report a concern   June 4, 2016 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young ma that cleaned my carpet di an outstanding job. I will recommend Zerorez to my friends.

Report a concern   June 4, 2016 — Rated 10 out of 10 by G.P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

gets carpets cleaned, knowledgable staff that do their job, and do it well

Report a concern   June 4, 2016 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left on carpet. Absolutley the green aspects of your product. Service people have always been very professional and efficient. Price is reasonable.

Report a concern   June 4, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked.

Report a concern   June 4, 2016 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer for life!

Report a concern   June 4, 2016 — Rated 10 out of 10 by Jennie Hargrove Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were very professional and very knowledgeable about the cleaning process!
They were very helpful with some decisions i needed to make on whether to clean or replace
Carpet in certain rooms!! I soooo appreciated their honesty! They made me feel very
Comfortable in my decisions!! I look forward to having these same two Individuals return
To my home when carpet and tile cleaning are needed!

Report a concern   June 4, 2016 — Rated 10 out of 10 by M.A.H.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love how clean the floors look and feel after ZeroRez comes over to our house.

Report a concern   June 4, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Helpful and knowledgable staff.

Report a concern   June 4, 2016 — Rated 10 out of 10 by Alexis Naccarato Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, great job, very professional

Report a concern   June 3, 2016 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super technician did a great job

Report a concern   June 3, 2016 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i liked the service

Report a concern   June 3, 2016 — Rated 8 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Is there a way to make it dry faster? Even with AC and fans going, it was still damp 24 hours later.

Report a concern   June 3, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgable, fast, and professional. It's only been a day, but my carpet stains are gone.

Report a concern   June 3, 2016 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional

Report a concern   June 3, 2016 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spot remover; machine that took out more dirt and hair than my Shark did.

Report a concern   June 3, 2016 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

each tech have been very thorough and eager to make sure that I was pleased with their work. I also like the fact of no hard push on product up sell.

Report a concern   June 3, 2016 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very eco-friendly, and awesome employees.

Report a concern   June 3, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, friendly technicians. I feel like the carpets are really clean!

Report a concern   June 3, 2016 — Rated 10 out of 10 by Patricia Mulkey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great! Even the really bad spots of lubricating grease were removed thanks to the hard work that Dustin put in. Whatever spot cleaning product he used did the trick. He was so polite and worked so hard to make sure my carpets and my couch upholstery looked good again. He could not have been nicer!

Report a concern   June 3, 2016 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, quality work, will use again!


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