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based on 85372 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient and proficient work. No mess and carpets that were cleaned were dry within 6 hours, helped by our use of area fans. Your technician was the quickest worker we've ever experienced.
The non-soap option, and high degree steam.
The price was just not what I expected. I thought I was getting 3 rooms, small hallway, and tile for $99. The price didn't include the hallway.
Technician was great!
Got my carpets wonderfully clean.
They work.
Serviceman was prompt, efficient and cordial.
Did a remarkable cleaning job on a carpet in a high traffic area...results were impressive.
Crew was professional and took the time to do a great job.
Very nice technician
I stayed at home from work all day the first day that my appointments were scheduled and both were delayed several times during the day to the point that they were not going to make it until 6:00 that night. the scheduler was not apologetic or concerned that this resulted in me having to stay home an additional day the next week for the services.
The guys that did do the work were very friendly and helpful - I would recommend them again anytime!
We are trying the new micro seal. Very excited to see how well this does for our carpet. Eric was great and professional.
I AM SO IMPRESSED WITH THE RESULTS OF YOUR SERVICES. I THOUGHT THAT I WOULD HAVE TO REPLACE MY CARPET BECAUSE OF BAD STAINS. I SAW YOUR DEMONSTRATION ON GOOD MORNING TEXAS, WFAA 8,AND GAVE ZEROREZ A CALL. I CAN SAY WITHOUT A DOUBT THAT I AM 100% THRILLED AT THE RESULTS.I PLAN TO HAVE OTHER ROOMS OF MY HOME CLEANED BY ZEROREZ. YOU ARE THE BEST!! -DBD-
Great clean, professional people who contact you and arrive when promised
Very understanding and explain what they are doing and what the product do. And very polite and courtesy.
Promptness
Vey much
The tec that came to my house was great. He did an awesome job , and the products used were really good
All of them!
The technician went out of his way to do an excellent and thorough job.
Communication on the phone staff - our tech was great.
The way it seems to really do a deep cleaning and gets tough stains out
I think I was expecting a great miracle, but with carpet as old as mine, it couldn't be done. The man who came to clean was very good, worked hard and really tried. My carpet doesn't look that great but it feels clean. Thank you for trying.
My carpets look and feel amazing!
Employees are very polite, do an excellent job, waiting time is quick after treatment, and no mess left behind. They don't always follow through and clean tile or send promised gift card.
I like the way it cleans the carpet,&I really felt my guy was awesome.He was friendly,professional, & very thorough☺
None of the stains were removed.
There weren't any of the high traffic areas, or stains that looked any different. (not at all). I expected the "dirty" looking places to look cleaner, or at least lighter. And it looked like they didn't go to the edges of the wall. The carpet is darker there all through the house. My son was going to rent a steam cleaner and do it ourselves , but I told him a professional would make the carpet look nicer. I was wrong.
Our carpet feels very soft after being cleaned by Zeroez.
Zerorez employee was professional and efficient. Our carpets were cleaned very well despite several pet stains.
The technician was friendly and professional.
Efficiency