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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have recommended your company to others and I know they have used your services.
No chemicals
The technician was professional and courteous. He asked questions to better address any concerns.This was the second time I had my carpet cleaned by Zerorez, and the carpet looks great. With other companies once the rug dries it looks the same before it was cleaned.
Technician was very professional, company was very easy to work with overall
The carpet is clean and fresh smelling. I like it because there's no residue left that attracts more dirt after cleaning. The technician was very nice and profressional.
Great technicians, prompt arrival, really do an excellent job – stains gone, traffic patterns erased, carpet left fairly dry (not a swamp).
The deep clean, fresh smell and quick drying.
Very good cleaning products
Caesar Sierra was great. He did a fantastic job on carpet. The care and pride showed in his work. So much better than the first rep. A job well done.
Professional, on-time, non-soap cleaning, cleaned tile for free!
The man who came was very professional and did a great job! My rugs looked brand new again! Thanks!
the carpet is always perfect
The carpet looks really good. However, I do have one complaint. They were supposed to call me 24 or 48 hours ahead of my appointment. They never called and I had to call on Monday to ask what time they were coming that day.
No one showed up for my original appointment. I had it scheduled right before out of town guests were to arrive. I rescheduled for the following week but it would have been nice if my carpets were clean for my visitors. Not only that, but the person that was supposed to show up said that they called us and we cancelled the appointment. I believe it was because it was pouring rain and they didn't want to bother with it in the rain.
Send two service people instead of one to larger houses so it doesn't take all day.
No chemicals and it still got out all the spots. My carpet looks brand new. The technician was very friendly and helpful and did a great job.
Great service, quality and pricing.
Pricing is reasonable. Technicians have always done a great job. Scheduling is easy and technicians have always been on time and called ahead.
Professional and quick service. Carpet dries quicker.
Hector was my representative - and was very knowledgeable about products and their effectiveness - and patient when I was bowled over with the cost of a gallon of the Pet Control!! The knowledge of that cost should be given ahead of the appointment so that the rep does not have to spend so much time defending these costs. Hector was a hard worker and dedicated to the company and its services. I would ask for him again when needed.
I thank you for coming out a second time to 'make it right' with my carpet. It looks so much better then the first time the guy did it.
I think you should train your guys to spend more time on getting the carpet clean and spots clean if any.
I thank you for coming out a second time to 'make it right' with my carpet. It looks so much better then the first time the guy did it.
I think you should train your guys to spend more time on getting the carpet clean and spots clean if any.
good job
Drop the environmental few.
I was told that I would get two passes to RH2O water park, but I did not receive them. Please mail them. Also, the young man who did the work (the technician) never gave us his name. I even asked for a business card, but his name wasn't on it. He was very nice, and as far as I can tell, did a credible job - as good as he could do with what he had I suppose. He was very helpful with the furniture. I have no complaints, but would like to have gotten his name when I gave him mine.
Paid $155.00 to have kitchen tile cleaned. Worse money I ever spent, looks horible. Carpet look o.k paid $195.00 to have them done. Supervisor is coming out this Friday to follow up. This was my third time using Zerorez will be my last.
Tech was great and did a great job. Very impressed with outcome of carpet (looks new again) Pet stains gone and there were guit a lot ! Great job good produce. J H
Carpets look great! The 2 techs were very polite, friendly, professional. I was very comfortable having them in my home.
Showed up on time, was courteous and did a good job.
I had no idea my kitchen tile grout was cream color! For 3 year we have scrubbed it with everything from bleach to commercial degreaser. With the first spot done by Zerorez I was completely shocked! I always thought the grout was brown.
The last time I had my carpet cleaned I used another company and my carpets were stiff and they took days to dry out completely. My carpets after ZeroRez were soft and dried out by morning!
I will never scrub my grout by hand again nor will I use any other company then Zerorez!