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based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Erick was very professional and was very detailed with his work.
The carpet looks great after it has been cleaned and the staff are friendly and helpful with questions.
Superior job of cleaning my carpets! I love the idea it was accomplished with no harsh chemicals that only seem to make the stains and traffic patterns return. The technician was pleasant, thorough and knowledgeable.
The technician nice
Prompt, professional, friendly and excellent results.
Thoughtfulness about any spots that didn't come out. Thank you for coming out again!!!
Very professional on time and got the job done
the tech was very good. was on time in fact early .did a good job.
We have used other carpet cleaning companies in the past whose cleaning processes have almost always left a residue on our carpets causing them to get dirty quicker than before they were ever cleaned. Consequently,we have wondered about the proficiency and skill level of the technicians. But, Zerorez is different. Robert, our service technician, was outstanding - knowledgeable, professional, capable, skilled and did an amazing job on our carpets. He clearly knew what he was doing and took tremendous pride in his work. Bottom line,our carpets now look and feel clean, fresh, bright ... literally like new! We could not be more pleased with our Zerorez experience ... their entire process and service personnel. Needless to say, we highly recommend their services.
Prompt, courteous and professional service.
Professionalism
I have used Zerorez several times and like how well the tech cleans the carpet without chemicals. Gregg Courtney did a great job. Many thanks to him.
Carpet got clean.
It was fast and sufficient.
Our technician, Fred, was courteous friendly and did an exceptional job! If you have the opportunity to work with him you'll be in great hands!
It was a great expeirence
No attempt was made to clean the edges of the carpet around the baseboards and on the stairs.
Our technician was super nice, polite, professional and gave us good information about the process. We were very pleased with the results as well. We will definitely continue to use zerorez in the future.
Deep rake marks were left in the carpet. I've had to vacumn profusely to fix the problem.
carpet and tile cleaning
THOROUGH EFFECIENT EXPLAINS IN DETAIL WHAT IS TO BE DONE GOOD PRICE FOR SERVICE
I really love the thoroughness that the tech provided in taking his time cleaning the carpet.
Our carpets look amazing. Michael Kelly did an amazing job! He was very professional and personable. Customer support was great. We will definitely use Zerorez again!
Clean product and great service. Only complaint is I had my steps cleaned and only the stepping area was cleaned and not the face of the step.
I have had a problem with my rug cleaning. They came and reworked it. So now I have to wait to seeif they imit
Meticulous, thorough and not hurried.
Excellent service
I was very impressed with the ease of scheduling, and the communication. I was MORE impressed with the technician. He was polite and professional. He explained the process well and our options. He did a fantastic job! Our carpets are well maintained, but 10 years old. They are soft and smell great, and look years younger. I appreciate all the time and effort and the results!!
Professional technicians, prompt arrival, carpets look great with your system, competitive prices. My technician was Josh Rawlins, a wonderful representative of your company! He's competent and courteous!
polite, no residue, make it easy for home owner, timely