Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2016 — Rated 10 out of 10 by Joe Hopkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price
Results
Service

Report a concern   June 16, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am comfortable with your associates in my home. They are professional and polite.

Report a concern   June 16, 2016 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darnell was very professional, thorough and competent. My carpet and upholstery look like new 😊

Report a concern   June 16, 2016 — Rated 10 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I called your office and spoke to the expertise, hard work, and courteousness of Frankie, my technician.

I repeat what I said - he is fabulous!

Report a concern   June 16, 2016 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was efficient and very cooperative

Report a concern   June 16, 2016 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service

Report a concern   June 16, 2016 — Rated 10 out of 10 by D.M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is excellent

Report a concern   June 16, 2016 — Rated 9 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative was very friendly. The living rooms look really good.Thanks!

Report a concern   June 16, 2016 — Rated 10 out of 10 by Briana Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast and efficient. Great job!

Report a concern   June 16, 2016 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You clean better than any service I've had and I like the minimal use of cleaners.

Report a concern   June 16, 2016 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer representative was courteous and friendly and did a great job at cleaning our carpets.

Report a concern   June 16, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet look amazing! That's what I like about your products & services.

Report a concern   June 16, 2016 — Rated 5 out of 10 by C.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Spot treatment should be included in the price for cleaning the carpets. It seemed very pricy for carpet cleaning. Also, the price for a hallway was ridiculous. Almost as much as an entire room! I will recommend, but will mention the price so others are prepared. Our technician was very polite .

Report a concern   June 16, 2016 — Rated 10 out of 10 by J.A.J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work, great workers..BUT DO NOT LIKE THE WAY THE COST BUILDS ONCE ON THE JOB; this will delay my next treatment!

Report a concern   June 16, 2016 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite, thorough, well trained technician. There was no residue on our carpet. They truly felt and looked clean.

Report a concern   June 16, 2016 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rooms are cleaner and the staff is friendly and helpful. The young man who did
the work was very polite and respectful. I will use you again.
Name removed

Report a concern   June 15, 2016 — Rated 9 out of 10 by J.R.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look clean and you were responsive to the problem to complete the job to my total satisfaction.

Report a concern   June 15, 2016 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how great the carpet looks after!! I also love how the carpets are disinfected and no chemicals or residue are left behind.

Report a concern   June 15, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was amazing telling me every step he was taking and why. The carpets were in pretty bad shape and I am impressed with the results.

Report a concern   June 15, 2016 — Rated 10 out of 10 by Alex Cacho Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was very prompt and stuck to the scheduled time that they gave me. There was no guessing or waiting. The service that they provided was very thorough and left our home smelling amazing! Dave was awesome!

Report a concern   June 15, 2016 — Rated 0 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet is cleaner than it was . However it is not clean. I ran my hand on the damp carpet an I could still smell the dirt.
The guy that was here worked very hard but was in a hurry to finish.
I watched the clear tube he put I between the two hoses and the water was dirty the hole time.
My carpet was very dirty and it is cleaner now but still very dirty.
I did expect a better job from your company.

Report a concern   June 15, 2016 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Edmond, did an excellent job. I don't know which percentage of credit goes to products; equipment or manpower/training, but the combined effect was highly satisfactory. We would not hesitate to recommend your service to others!

Report a concern   June 15, 2016 — Rated 10 out of 10 by P.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results

Report a concern   June 15, 2016 — Rated 10 out of 10 by T.O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician and quality results.

Report a concern   June 15, 2016 — Rated 9 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean and low cost.

Report a concern   June 15, 2016 — Rated 10 out of 10 by Cathy Wilkerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is the BEST at making our carpet look good!! Wouldn't use any other company. Guaranteed.

Report a concern   June 15, 2016 — Rated 10 out of 10 by Cheri Ross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality

Report a concern   June 15, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. Technician personable and skilled. He did a good job. The cleaning system was effective.

Report a concern   June 15, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, precise, overdeliver, good value, professional staff

Report a concern   June 15, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was not an "in and out" cleaning. He took his time and did the job well.


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