Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service rep was very professional and friendly.

Report a concern   June 20, 2016 — Rated 10 out of 10 by Scott Harrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used zerorez for years we have always been satisfied by the professionalism and how much attention to detail is paid to our carpets and furniture

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how professional the tech was who came to my house. He was very knowledgeable about your services and products. I did not feel as though he was trying to oversell me on services I did not need. I was extremely happy with the cleaning and would recommend your company to friends and family in the future.

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman did a great job getting the stains out

Report a concern   June 20, 2016 — Rated 10 out of 10 by Cindy Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very good and friendly

Report a concern   June 20, 2016 — Rated 3 out of 10 by L.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech was 2 hours late, probably beyond his control since he was working alone. He was very nice however. The carpets still have some stain marks on them and we feel like they should have looked cleaner. Not only do I feel like the cost was high for the work done, it cost money to have someone here an extra 2 hours or so.

Report a concern   June 20, 2016 — Rated 9 out of 10 by Lynne White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I believe the carpet is cleaner than it has been since we moved in. Other carpet cleaners told me that my hallway would never look good because the carpet was packed down, but it looks like new!

Report a concern   June 20, 2016 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service were great and your products are environmentally friendly!

Report a concern   June 20, 2016 — Rated 8 out of 10 by G.L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Appointment time frame

Report a concern   June 19, 2016 — Rated 10 out of 10 by Brian Grimsley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for our baby. Technician was fast and friendly. We enjoyed the experience

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the carpets are clean with no sticky residue. The gentleman was courteous and hard working. I have recommended your services to my best friend.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Janie Crelin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We left town early the next morning after cleaning, and upon returning, the house smelled like we had installed new carpet!

Report a concern   June 19, 2016 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech called 1/2 hour before as promised. He was prompt, courteous, and knew his businesses. When we were uncertain, he gave helpful feedback. In preparing a house for sale, it was reasonably priced and an excellent service. We feel it was a great contribution to putting the best face on our house.

Report a concern   June 19, 2016 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite, efficient, and helpful. The service always cleans my carpets well.

Report a concern   June 19, 2016 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional and nature friendly.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Kathy Galloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When I called, I was given prompt attention to my request. Our technician was on time. Great service. Job well done.

Report a concern   June 19, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua Powell was very polite and was eager to show us the entire process and he truly cared about our satisfaction when the job was completed!

Report a concern   June 19, 2016 — Rated 10 out of 10 by Wayne Ballard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient and good service and delivery what is expected. A clean carpet!!!

Report a concern   June 19, 2016 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians, timely and quality services.

Report a concern   June 19, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and no residual odor.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Kelli Black Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was amazing!

Report a concern   June 19, 2016 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Just clean. No chemical smell just a nice fresh look.

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable, professional, well-mannered and uniformed technicians who seem genuinely concerned about doing a great job.

Report a concern   June 19, 2016 — Rated 10 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian Moreno was great. Did a great job. Very personable.

Report a concern   June 19, 2016 — Rated 10 out of 10 by Tammy Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How the products was able to remove stains. The services was outstanding. Very professional and went above and beyond with the services. Very pleased, and would recommend to family and friends.

Report a concern   June 19, 2016 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of chemicals in the cleaning process. How safe and environmentally friendly it is

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!!

Report a concern   June 19, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price was competitive though was disappointed that my 20% discount was not applied and that I now have to wait for a refund. Joel, my technician, was very friendly, knowledgeable, and hard working. I didn't feel "nicked and dimed" which is appreciated. I wish I had moved an ottoman in my bedroom and a set of dog stairs so that they could have been cleaned as well---oh well, hopefully next time. I am pleased by the service and Joel is a wonderful representative for your company.

Report a concern   June 19, 2016 — Rated 10 out of 10 by F.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Joseph, was very professional and cordial. The carpets look and feel very clean after the cleaning.


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