What our clients think of us!

Chris and Eric were great.
Carpet is as clean as possible.
I have already told several friends.

quick and easy, very professional staff

Your representatives are very professional and knowledgeable.

Michael did a great job! I love that there was zero odor and no crunchy carpets!

Ron was very easy to work with and Edward was very good at his job...

Left a spot. Marred door trim.

Speedy

Mark, was very knowledgeable about all your products and services. Mark did a great job!

Can't comment on the products yet as it hasn't been long enough to judge the results. The Service Tech was very friendly, offered to help with moving things, and didn't complain at all. Often service techs show how much they dislike their job in their body language.

Professionalism and results
Could me more effective with time management and also stained my sidewalk grass with machines and/or residue

natural, purified hot water method used for cleaning

Prompt service and environmental friendly

The products are superior and the technicians are professional, knowledgeable, and personal. It's a pleasure to have them in our home.

The carpets looked and felt clean, they did not crunch when we walked on them. I would recommend the carpet cleaning, but I had an ottoman done as well, but that didn't come out as clean.

Excellent job. Courteous staff.

No harsh detergents.

Quick and the techs were very professional and on time.

The technician was prompt, well-kept, friendly, and polite.

I've used you before the carpet is just so much better when zerorez cleans the carpet.

Our carpet repair was done by someone who knew what to do. We're very pleased with the results

Very pleased and the man who came to do the service was nice and professional. I liked him a lot!!! My sofa looks great.

On time, professional, did great job

Very efficient and thorough. A reasonably short drying period.

Professional, fast, effective, knowledgeable...the tech who came went above and beyond to achieve better than expected results. Customer service was stellar from the beginning! Cordial and efficient, even managed to get me in the same day, due to a cancellation and fantastic communication between dispatch and the service rep on the phone! Couldn't be more impressed by my experience with a company.

Kyle was very helpful and did a great job.

Richardo was great, will request him for next appointment.

Love your process and the fact that it doesn't leave a residue on the carpet.

Your process doesn't leave a residue on the carpet.

First the guy that came to our house never even had to move any furniture, my husband cleared the way for him by removing all of the furniture from our living room into the kitchen. We requested that our living room, hallway and dining room be cleaned. We have a dog...we were expecting the guy to take extra care for that reason alone. He was in and out in approximately 20 minutes. There was still two canisters of hair that I vacuumed up a day after it was all dry. There was a black ring all the way around the room...and I feel like we paid $117 for something I should not have. We actually own a policy with One Guard Home Warranty that we did not use because of all the "great things" we hear on KLUV about you. I could have had a regular ole carpet guy there for $69. I was on my way out of the country when I had the carpet cleaned...I thought I would come home to a beautiful carpet and home. I'll just have to say, it didn't go as planned. It bothered me the whole time I was gone, that I didn't call and complain, so I did so when I returned. The young gal on the phone took my complaint and that was the end of it. If I would have seen this survey a long time ago, I would have just done the survey. Calling wasted my time.

Great service! Fantastic
job!!