Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83968 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2016 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest pricing, effective cleaning methods.

Report a concern   June 26, 2016 — Rated 10 out of 10 by C.F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We likely the quality of the service and the knowledgeable technicians. We have used Zerorez for years, Erick was great and worked his tail off to assure we were pleased with some difficult areas.

Report a concern   June 26, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employe was very nice

Report a concern   June 26, 2016 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service!! Technician was very knowledgeable and friendly

Report a concern   June 26, 2016 — Rated 7 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had many stains that were not removed.

Report a concern   June 26, 2016 — Rated 2 out of 10 by B.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Work had to be redone. Was done well the 2nd time when a supervision did the redid the work.

Report a concern   June 26, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

reasonable rates, able to schedule appt pretty quickly after my call; good communication when tech running late.

Report a concern   June 26, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work with friendly staff at an affordable price.

Report a concern   June 26, 2016 — Rated 5 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The main reason for the visit was to remove pet urine and smell. Unfortunately, it doesn't smell any better.

Report a concern   June 26, 2016 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice & hard working service tech.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Jordan Schools Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and affordable prices!

Report a concern   June 25, 2016 — Rated 10 out of 10 by Charles. Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Greg was a true pro courteous quick fast and easy.

Report a concern   June 25, 2016 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do not use chemicals and the drying process is quicker. The service has always been very satisfactory.

Report a concern   June 25, 2016 — Rated 5 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was given a window of 3-5pm. Arrived at 6:45pm. No fans for drying carpet as seen on website. Didn't get up all stains. Didn't receive Hawaiin Falls tickets as heard on radio ad.

Report a concern   June 25, 2016 — Rated 5 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This is only my second time using zero Rez and after the first visit months ago, I was very pleased with the first visit. My daughter-in-law thought I had purchased new carpet when in fact all we did was have carpet cleaned by Zero Rez. This time, after the carpet dried, we could still detect spots and stains whereas that was not our experience the first time. Also, the first time our kitchen tiled floor looked brand new once it was cleaned and the groute looked like it had just been dried and was newly layed tile. This time, that was not the case unfortunately. I would like to inquire on the time of experience in doing this type job between the first employee and the second as it may just be the experience in doing that job to the top notch ability that the first guy did. If you would like to give me a call to discuss in further detail, please call me at Phone number removed. Thank you.
Name removed

Report a concern   June 25, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job and was spectacular

Report a concern   June 25, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician and it doesn't soak the carpets

Report a concern   June 25, 2016 — Rated 10 out of 10 by Carol Upchurch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet dried quickly. Friendly technician.
Carpet looks like new again.

Report a concern   June 25, 2016 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am super satisfied with the service provided to me in such a timely manner.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Melissa Zieglar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are good for the env

Report a concern   June 25, 2016 — Rated 10 out of 10 by Thomas McDede Zerorez Dallas/Ft. Worth
What do you like about our products and services?

For the first time it seems like this has really worked, our carpets are cleaner than ever and look brand new. Our Technician's name was Jimmy, and He was personable, friendly and very experienced at His job. He took great care of each and every room of our house. When it came to problem area's He knew exactly what to do. With a great technician and great products, I feel like we have the cleanest floors in the neighborhood and no more worries. Thank you very much. Sincerely The McDede Family.

Report a concern   June 25, 2016 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great and stays cleaner longer.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Yvonne Hatton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and went over the carpet until it was clean. Liked the way they put the furniture up on the Styrofoam. Really liked Ricardo the technician and will ask for him again.

Report a concern   June 25, 2016 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've always been pleased with the service and the overall cleanliness of the carpet when you are finished.

Report a concern   June 25, 2016 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person that representative your company was very personable and did an excellent job of cleaning my rugs.

Name removed

Report a concern   June 25, 2016 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honesty of the technician. The services are expensive - $1,400 for my entire house. The technician was thorough although a couple of spots were missed in my family room.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Robin Fayles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service rep. and results. Very meticulous.

Report a concern   June 25, 2016 — Rated 10 out of 10 by R.M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everybody was professional and courteous.

Report a concern   June 25, 2016 — Rated 10 out of 10 by P.O.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly employees,like the way my carpet looks and feels after cleaning, price per room, extras, like the Rangers tickets

Report a concern   June 24, 2016 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt and friendly services


Privacy Policy