- Phone: (214) 372-5326
- Visit Website
based on 83968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that the carpet feels soft and clean and that it has no residue left behind after cleaning.
Your technician was excellent. He was very pleasant and offered good suggestions and explained how unique your product was.
We heard about Zerorez on WRR and were impressed with what we heard. We've had our rather elderly carpeting cleaned many times, and this is far and away the best job ever. We love the idea that there's no residue left to collect more dirt. The man who did it was courteous and professional and careful. We are happy customers who will be repeat customers.
PS about using my name: If you do so, please just use M instead of the last name. Thanks.
The Technician was very polite and the products he used did an excellent job.
Carpets looked fabulous and I like that they don't use chemicals to do so..,
We've used Zerorez twice in 6 months because two kids it's hard to keep the carpet cleaned. We're happy with the out come both times.
Technician was very helpful and friendly.
Great customer service from the representative, Joshua Rawlins, that came out. Fast response time from call center. Floors look great
Environmental friendliness.
I was very pleased with the results and with the helpful, professional manner of the young man who came to do the work.
The company over scheduled the employee. Our appointment was at 3pm and because of his work load he did not get to us until 6 pm.
High quality products that removed stains and the services was very professionally done
The service was great.Carpets were very clean. Customer service was good as well
Josh, was truly an Angel. He got our carpets spotless and totally went the extra mile. I will recommend you guys to everyone I know. Also,he needs to be promoted to a management level, or owner!! A great person.
your tech was awesome! He did a great job! I love the idea of no smell when the carpeting gets cleaned.
courteous and thorough
Thoroughness of the operator. cleaned all the rooms in depth showing me any stains.
On Time; Called multiple times to verify the appt. and called when they were on the way; Did a Great Job; Very satisfied with the clean;
Fast and Friendly service.
Fast, courteous staff. And the carpets were cleaned as advertised.
1. It would be great if I wouldn't have to request a return visit to remove stains not completely removed
2. Twice now I have had burnt grass next to curb after visit. And prior to the second appointment/ treatment I informed the tech about how it had happened before
Detailed and care about our carpet
You did'nt keep your promised time.
Original appointment time was 1:30 PM but you arrived at 5:00 PM. I have to cancel my appointments because of the delay.
We have a large brown spot in the center of our carpet that was not there before the carpet cleaning. Shane cleaned originally and there was no spot, He came back and the spot was 6 times bigger. Everything else is clean and perfect.
We need this spot gone....I can send a picture on my phone if this could help identify it.
Please help remove this spot
After the carpet dried it didn't look any cleaner and had a musty smell. My landlord had to reclean it which cost me even more money.
The cleaning system is very good. Carpet looks much better now that the stains are gone.
Great service, on-time and friendly service technicians
The technician was on time, personable, and did an excellent job getting our carpets cleaned. They look fantastic.
Its pet friendly and our carpets look even better now than when we bought the house 5 years ago. The tile and grout look so clean and are shining.
We will use ZeroRez again. Josh was so pleasant and explained everything so well. We walked thru the house first and he gave me the figure as to what I would pay for everything.
He was thorough and made sure the wood floors were not affected and the protection of the door facings was very much appreciated.

Be mindful of the total deal offer, I had to get them to do the tile cleaning in the offer
no free H Falls tickets