Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84666 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 10, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tec that came to my house was great. He did an awesome job , and the products used were really good

Report a concern   August 10, 2016 — Rated 10 out of 10 by Laurie Mayo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All of them!

Report a concern   August 10, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician went out of his way to do an excellent and thorough job.

Report a concern   August 10, 2016 — Rated 8 out of 10 by N.I. Zerorez Dallas/Ft. Worth
What could we do to improve?

Communication on the phone staff - our tech was great.

Report a concern   August 10, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way it seems to really do a deep cleaning and gets tough stains out

Report a concern   August 10, 2016 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think I was expecting a great miracle, but with carpet as old as mine, it couldn't be done. The man who came to clean was very good, worked hard and really tried. My carpet doesn't look that great but it feels clean. Thank you for trying.

Report a concern   August 10, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look and feel amazing!

Report a concern   August 10, 2016 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees are very polite, do an excellent job, waiting time is quick after treatment, and no mess left behind. They don't always follow through and clean tile or send promised gift card.

Report a concern   August 10, 2016 — Rated 10 out of 10 by Stephanie Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way it cleans the carpet,&I really felt my guy was awesome.He was friendly,professional, & very thorough☺

Report a concern   August 10, 2016 — Rated 3 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

None of the stains were removed.

Report a concern   August 9, 2016 — Rated 0 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There weren't any of the high traffic areas, or stains that looked any different. (not at all). I expected the "dirty" looking places to look cleaner, or at least lighter. And it looked like they didn't go to the edges of the wall. The carpet is darker there all through the house. My son was going to rent a steam cleaner and do it ourselves , but I told him a professional would make the carpet look nicer. I was wrong.

Report a concern   August 9, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet feels very soft after being cleaned by Zeroez.

Report a concern   August 9, 2016 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez employee was professional and efficient. Our carpets were cleaned very well despite several pet stains.

Report a concern   August 9, 2016 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and professional.

Report a concern   August 9, 2016 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are clean and you don't use soaps.

Report a concern   August 9, 2016 — Rated 10 out of 10 by Fran Hammer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. The person was very nice and worked in a very
Professional manner.

Report a concern   August 9, 2016 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I wouldn't utilize Zerorez if it didn't offer and effective and exceptional product; but what makes you all exceptional is your team- the professionalism, responsiveness, and engagement exemplified by everyone from the rep scheduling our service to the techs.

Report a concern   August 9, 2016 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the company is so dedicated to being 'green' and not using unhealthy products for carpet cleaning. I appreciated the fact that the technician arrived on time, was very knowledgeable, inspected the carpet thoroughly throughout the house and then explained in detail what he would do to take care of any problem areas. He was professional, courteous, and did a great job. Having used your company before, I have recommended it to a number of friends in the Denton area. Thank you very much. Name removed

Report a concern   August 9, 2016 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is a wonderful service

Report a concern   August 9, 2016 — Rated 10 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys ALWAYS do the best job in carpet cleaning. This visit was actually better than all the previous ones as my technician was superb! He was prompt, courteous, communicative, and he did what I asked without the annoying hassle of an up-sell! That's a 10 in my books. Please send him every trip out. Heck, I might be inclined to have my carpets cleaned more regularly if the experience is always like this!

Report a concern   August 9, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and our carpets look fantastic! TY!

Report a concern   August 9, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You use no soap products just water.

Report a concern   August 9, 2016 — Rated 9 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The provider was kind and explained the process well.

Report a concern   August 9, 2016 — Rated 7 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was very satisfied with the result of my service and our technician was very helpful, friendly and cordial. The only issue we had would be pricing. It cost me almost twice the amount then I've ever paid for carpet cleaning and didn't have the entire house done. Maybe reevaluate your cost of services compared to other companies to help the consumer to better choose. Thank you!

Report a concern   August 9, 2016 — Rated 10 out of 10 by James Tarter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaned up great

Report a concern   August 9, 2016 — Rated 10 out of 10 by M.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the results.

Report a concern   August 9, 2016 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective

Report a concern   August 9, 2016 — Rated 9 out of 10 by R.J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez responded promptly and corrected a situation in which a greater stain appeared after the initial cleaning. We are happy with the resolution and customer service.

Report a concern   August 9, 2016 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient service. Friendly tech. Great result!

Report a concern   August 9, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great


Privacy Policy