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based on 84666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked that we were scheduled for 8:oo and it was close to that time when we got our call that he was on his way. I really like the way the carpet feels since it has been cleaned. Very soft. It looks great!
Nice and professional and got stains out that I didn't think would come out of the carpet.
Be on time. Reduce the exorbitant cost of cleaning and sealing tile flooring.
Jimmy provided outstanding service.
I thought I was supposed to get 2 Ranger's tickets?
But, no one has said anything about it.
I like that the carpet is clean and that there is no strong chemical odor!
I like the fact that Zerorez does not use soap or toxic chemicals. They were prompt and professional.
I was charged $120 to treat TWO spots that were from cat urine. I was misinformed about the treatments and a quality control person came and redid those two spots with the stronger cleaning treatment. One of the spots still smells strongly of urine--even after the "flash" treatment. Apparently, the cleaning agents used are not effective. It is still on the fibers of the carpet because if I touch the area, it leaves a scent on my fingers.
Slow down when cleaning and take time to remove spots not just one swipe does all
It gets the dirt out and the carpet looks almost like new without living chemicals in it.
The person who cleaned the carpets was very polite and informed me of everything he was doing and did a great job.
On time, very professional, reasonable pricing
Honesty, willingness to help with times, rescheduling and meeting my needs while explaining the process completely.
Did an excellent job.
How efficiently the cleaning process remove stains/dirt from the carpet.
Prompt, courteous technicians. My carpets look brand new
The rep was fabulous! The equipment was quiet and left a light, pleasant fragrance. Thank you
The clean carpet and great technician.
Customer service and lack of chemical residue
The carpet always looks brand new. We have quite a few rent houses, and you have saved us from replacing the carpet more than once!
The first man that came to clean the furniture, did not do satisfactory work. However, the control control man who did the redo was excellent.
I felt like the carpet was hard and crackly. Some sort of residue maybe.
Mostly, using no chemicals.
Great job cleaning tile!
Cleans carpet well and love the fluffing technique used to restore thickness look and appeal.
Workers arrived before scheduled time. They had already done their work, but it wasn't carpet wasn't very clean in places and they had to redo. They cleaned rugs in guest bathroom that wasn't suppose to be done, left them wet so I had to wash and dry them. It doesn't look like they cleaned the master bedroom closet. I believe I was greatly overcharged.
Green,Friendly, no chemical products.
You stood by your services. I had a problem with a few spots showing up. Your representative called and made an appointment to come out and take care of those. This is the kind of service we appreciate.
Omid,
I just looked over the invoice and I understand how you have it issued! I apologize for the inconvenience, however, I appreciate you taking the time to go over it with me!
You have cleared up any issues I had! Thank you!
Clean carpets, fast service, friendly worker👍
Fred did a great job. Dirty carpets are now clean