What our clients think of us!

I responded to the email offering existing clients three rooms for $99 and free tile cleaning. I didn't get either. I have called numerous times the past few days trying to get this issue resolved. however I've been unsuccessful in speaking to anyone. Clearly this is a communication problem. I am certain you are a business of your word and will honor your promotion and consider crediting my account accordingly. my number is Phone number removed if you need to talk to me, thank you

nothing

I appreciate the excellent carpet cleaning services performed by Darwin. He arrived promptly and has a great knowledge of and expertise in carpet cleaning. Great Job!

Prompt service, easy to schedule appointments, service provided meets the home needs.

I like the fact that there is no smell associated with the cleaning. I was a bit uncomfortable with the air duct cleaning guy trying to "sell" me on additional services I did not need. The carpet cleaning guys were terrific.

That you didn't use soap or chemicals;
there is a sealant which I had never been offered prior;
cost was reasonable;
tech, Josh, was definite p r plus.

We ordered carpet re-stretching, when the tech arrived he said the carpet was too old and didn't think it would do any good. I appreciate his honesty but if we had some one from your company come out and look at it before hand it would have saved us a lot of time emptying the rooms we thought were going to be done. Then while he was cleaning the grout the high pressure line on the equipment burst and flooded the dining room. The tech and I used towels to wipe down the walls and furniture and he cleaned up the water. The next morning the carpet was still very wet. I was worried about mold and mildew in the carpet so I called and you sent another tech who sprayed an anti microbial and set up a powerful noisy fan. This just has nor been a good experience for us at all.

quality, price

My floors look great and your rep, Josh, was very courteous and professional.

Price for technology, thank you!!!

They work and are natural.

Your people and the results.

Carpets are clean when done.

Good products/ service was great. Joe did an excellent job!

He did a great job and everything is clean! The carpet is old, but feels good underfoot!

Communication about appointments, less waiting window, more than one tech makes the process faster,

There are several "new" spots on my carpet which must have been caused from the solution. Otherwise, I was pleased with the promptness of the service and the service man. After it dried, I found these spots and can't figure it out.

Seth was great--and a good up-seller!

Your service people are well trained, and answer any questions.

Prompt and friendly service, non-chemical cleaning, quick drying.

Joseph did an outstanding job! I would definitely recommend Zerorez!

Clean, clean, clean! Very polite and knowledgeable technician.

no chemical residue or odors. Cleaning person was very thorough.

The work was done quickly, effectively, efficiently...knowledgeable staff was patient with questions and overall the system works!

The stains you were able to get up were amazing. Delivered what was promised iin the advertising.

The steps did not come as clean and a few stains remain. I would have preferred for the tech to mention this to me rather than finding out afterwards.

More clear on cleaning price and options.

First tech did not clean the carpet right

No chemicals used to clean carpet. Technitican (Josh Rawling) took extra care to get carpet clean

Using the Brush Pro to exfoliate the carpet before the final cleaning really made a difference. Looks like new carpet again

It was satisfactoty