- Phone: (214) 372-5326
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based on 83968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech, Edward, was on time, was polite and professional, and the floors look great! Edward took the time to explain what he would be doing and was completely forthright with how effective the cleaning might be on certain areas of the floor that were scratched or stained, and he provided recommendations for future floor care. He also showed me an area he had cleaned for comparison purposes with the rest of the floor, and there was a huge difference in the "cleaned spot" versus the rest of the floor. I could really see the extent of the dirt/grime that existed before he cleaned and the difference once he cleaned. He did a great job, although we do have a couple of spots that were not there originally, so not sure if that can be redone. Overall, we are very pleased and would recommend Zerorez and Edward highly.
I was very pleased with the results of your services. Thank you.
Mark did an excellent job! The change in my bathroom grout was miraculous after 20 years. He was very knowledgable,and pleasant. All the carpets were beautiful. I would recommends Zerorez to everyone, and I would certainly want Mark to work with me again. All tens for Mark and Zerorez!!!
Marilyn in Plano, Texas
Dirt Stains on carpet were not able to be cleaned. It was black dirt/filth due to furniture not moved for 7 years.
My cleaning lady came and was able to clean them by 75% using carpet cleaner. They still show but are not obvious.
The carpet man was very polite and meticulous. I think that the system is not suited to stain removal.
Dries very quick and looks and feels very clean
I liked the fact that our carpets look clean and it took only a short time to get the job done.
Technicians were very knowledgable and professional. they were also very careful with all furniture
My carpet and AC are like new great work guys
Great people great results
Job was done as requested. No fuzz, and professional.
No chemicals used
On time and very nice. Did a good job on my carpet.
On time. The carpet looks the best ever and we have had other carpet cleaning companies come over the years.
No harmful chemicals. Friendly staff!
Did a good job of cleaning. Liked your man that did the job.
Very nice staff!
The cleaner did not have a heavy chemical smell. My house feels so much better!
Carpet stains
I think the two guy's worked well together
They were friendly and professional. They did a great job in a timely mannor. Good job zeroez.
The service technician was great
Great service technician and wonderful results.
Robert was very professional and when asked, was able to produce the MSDS for your products. We are a household of healthcare professionals and wanted written proof to back up your claims (and to get a sense of whether or not these things can be harmful to our family). We really appreciate it and will use this service again.
All Natural Chemical free product and professional staff!!
The quoting done over the phone was much different than what the tech confirmed once at the home. I would improve on accuracy via the website and customer service of quoting and explanation of services. The main issue is what you get for the cost.
1. Flash service is needed WITH cleaning. That isn't clear.
2. 100 sq feet of FREE tile cleaning. But can only include ONE area.
3. 4x8 rug will cost XXX to clean.
All of these were walked through over the phone, but the actual cost once the tech got here was much different than when quoted over the phone.
All natural. No chemicals. My carpets look like they did when I bought the house.
No oder
Does a great job cleaning out spots and stains.
The no residue is a huge plus!No strong chemical smells afterwards.
Luis was very friendly and he did a great job!
good prices and services

Had difficulty getting someone on phone or call was disconnected. Promised $50 dinner coupon/voucher, but wasn't told how I was to receive it.