- Phone: (214) 372-5326
- Visit Website
based on 83967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your guy was on time and did a great job!
It was fast and on time.
No nasty chemicals to make us sick!
Do a great job of cleaning carpets! Friendly professionals. Concerned because we did not receive the promised Rangers tickets. Hope they come in the mail soon.
The customer service provided and stain lifter
Quick looks great and staff is very professional. Torrance was great to
Work with.
The gentlemen that did my carpet was throughout, explained everything and was quick!
No harsh chemicals. Knowledgable cleaner.
It was good as far as just normal cleaning of average dirty carpet. I was disappointed that the cat urine smell was still present after technician guaranteed they could get rid of it.
Smells so clean. Cleans so thoroughly.
There were dark spots on the floor, and when i wiped them with a rag, the rag was black. Also the grout is not as clean as I would have liked it to be
Very clean and very efficient!
Eco Friendly products and professional service
The person Justin did a super job very professionally.
My technican was very efficient with the cleaning of the carpets. He answered all my questions and explained the problems with some of the spots in my carpet. He made sure that I was happy with his cleaning.
It cleans very well even on the tough spots. The folks who work for you are amazing. They are friendly and thorough.
Quoted me the incorrect price.
Friendly professional technician who managed to get out some tough stains and leave carpets looking like new.
It is a safe clean that will not irritate my dog. Usually the technicians know whatwhat to recommend. Ali was great.
Torrance did a great job on my carpet and chairs.
Did not remove all the stains in my house
You did well to rectify the issue of disappointment over the inability to satisfactorily clean coffee stained carpet for example.I First name removed't know if any process could do a better. I was impressed with your attempt to do a better job by sending a quality control manager to redo the offending areas. You get an A for effort, but there was little or no improvement.
I've only used Zerorez 2 times, once last year to clean my carpet & tile and this year to clean the same carpet & a chair + ottoman. Your service is very good, they are prompt, a call is made shortly after scheduling to confirm a window of time. Then another call 30 minutes prior to the representative arriving allowing me to make sure I was prepared for them. Both times, the carpet was cleaned perfectly and I was advised when it would dry. I really like the rep this year even better. He was professional, courteous, smart and considerate as well as doing excellent work in cleaning both my carpet & my chair/ottoman. He was careful to clean the chair/ottoman in the garage so it would not bleed on the newly cleaned carpet. Thank you. I have already told one friend and will tell many others of your excellent service.
Robert was very professional and did a great job.
The services are excellent and the serviceman was friendly, professional, and did a great job. I have recommended your company to several friends. Thank you.
I appreciate the high quality for a low price. I also love that zerorez uses a system that is completely safe for my children.
Excellent customer service, greta product
YOUR TECHNICAN ROBERT WAS ON TIME, VERY COURTEOUS AND DID A WINDERFUL JOB CLEANING OUR VERY DIRTY CARPET. HE OFFERED SOME GREAT TIPS FOR KEEPING THE CARPET CLEAN IN THE FUTURE.
No soap residue.
Josh, your tech, was knowledgeable and explained every detail. Got right to work and the carpet looked very good after the treatment.